Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Gina Proctor
The constant communication.
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TC Smukalla
TC and his team were great. Expectations and requests were clear and the portal for document transfer was easy to use
The communication was excellent. We even managed to close early without a hiccup. Kim is my go to girl.
Reply from Kim Marcarelli
October 15th, 2024 04:38 PM
Thank you so much Pike!
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I have been working with Rose for over 20 years whenever I needed to refinance my home mortgage. She is very good at explaining the various options available.I highly recommend her when you are considering any kind of mortgage refinancing.
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Mason-McDuffie Mortgage
Kim and her team consistently demonstrate exceptional performance. Even when faced with tight deadlines, they consistently deliver results seamlessly. They truly are the best in the industry!
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for your kind words and wonderful feedback, Xeng! :)
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Reno
Would recommend working with Drake to anyone! He is extremely knowledgeable and made our first home purchase so easy. He answered all our questions and provided us great recommendations throughout the process. I will plan to do business with...
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Reply from Owner
October 8th, 2025 12:00 AM
Thanks for the awesome review, Dalton and CONGRATULATIONS on your first home purchase! We're grateful to have Drake here at MasonMac! :)
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Drake Riley
Excellent service!!!
Reply from Drake Riley
October 16th, 2024 11:48 PM
Hey Rick, really appreciate the feedback. Looking forward to helping out with any future mortgage needs you may have. Thanks for trusting me with your financing!
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Jamin Cousins
Good communication
Reply from Jamin Cousins
December 20th, 2024 09:41 PM
Thanks Jake! It was a pleasure to work on this with you!!
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Brad Lynch
This was my first time purchasing a home and I was unsure what to expect. My relator recommended I reach out to Brad and his team for help getting my mortgage. I have had several friends tell me how dreadful the experience can be, but this...
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Reply from Brad Lynch
January 9th, 2025 12:01 AM
John, you really hit the high points on my mission in creating a 5 star experience for clients. In today's time, prompt responses, setting expectations, and a great follow up/update process is what is missing. Thanks so much for your review....
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Ramon Verdin
Thank you Ramon and Martha. You both make up an amazing team!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.