Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kim was very easy to work with and also very knowledgeable. I felt at ease working with her and when I did not understand something, she took the time to explain it to me.
Reply from Kim Marcarelli
October 14th, 2024 08:38 PM
Thank you! It was truly a pleasure working with you.
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Drew Morris
I always recommend my clients to Drew. He is extremely honest and his communication before, after, and during a transaction is phenomenal. He takes wonderful care of his clients.
- Erin Menezes
Reply from Drew Morris
October 14th, 2024 04:20 PM
GM Erin,
Thank you for the very kind words! You made my Monday! It's always a pleasure working with you and your team!
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Melanie Rowe
We all enjoyed and appreciated Melanie's expertise, diligence, superb communication and kind customer service! :)
Reply from Melanie Rowe
January 28th, 2025 05:50 PM
I'm thrilled to hear that you enjoyed your experience, Loyd! It was a pleasure assisting you, and I take pride in being diligent and communicative in my work. Your kind words mean a lot to me and I'm glad I was able to provide you with the...
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Mason-McDuffie Mortgage
Kim Marcarelli was very knowledgeable and easy to work with. She made the entire home loan process go smoothly and we had no bumps in the road. I would use her services again and would highly recommend her to others.
Reply from Owner
January 29th, 2026 12:00 AM
Awesome! Thanks so much for your great feedback, Christina.
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Drew Morris
Drew was a fantastic broker to work with. Every step of the way he provided quotes, reviewed paperwork, and provided feed back on items that we may want to consider. The next house we buy we are sure to use him again !
Reply from Drew Morris
October 14th, 2024 12:18 AM
Jamie,
It was a pleasure working with you and James! Thank you for the kind words! Enjoy your new home!
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Mason-McDuffie Mortgage
Westin's availability, communication, and care were all top notch. As first time home buyers, he walked us through the process expertly with patience. Couldn't be happier.
Reply from Owner
January 29th, 2026 12:00 AM
Great to hear, Zachary! Sending a BIG CONGRATS on your first home! We appreciate you!
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Steven Walden
Steve is knowledgeable and meticulous and cares about his clients.
Cynthia explained the process and was always available if I had questions. I would highly recommend her.
Reply from Cynthia Holthouse
January 13th, 2025 09:46 PM
Thank you so much for your generous review, Shauna. It was truly a pleasure assisting you with your mortgage needs. I'm glad I could be there to help explain the process and answer any of your questions. Your recommendation means a lot to me...
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Drake Riley
Drake was great to work with, he provided updates along every step of the process and made the whole situation as easy and stress free as possible!
Reply from Drake Riley
October 16th, 2024 11:49 PM
Hey Dalton, thank you for the review! I'm thrilled to hear that you found the process easy and stress-free. That's always my goal. If you ever have any future needs or questions, don't hesitate to reach out. Cheers, Drake.
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Dana Orr
Very informative, easy process and great communication
Reply from Dana Orr
October 15th, 2024 01:38 AM
Thank you, Cortney... It was a treat to be part of the journey~
I look forward to seeing you and Curtis out and about..
Congratulations!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.