Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Drew Morris
Drew is easy to reach, even on the weekends.
I appreciate his knowledge and trustworthiness.
Reply from Drew Morris
October 16th, 2024 06:36 PM
Thank you Shari for the positive review!
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Kim Cycenas
Kim was wonderful to work with. Her knowledge of the mortgage process, commitment and availability to the customer are unparalleled. Thank you Kim!
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Ross Foster
That I could text Ross any time I had a question.
Reply from Ross Foster
October 16th, 2024 03:05 PM
Thanks for your kind words Doug! It was our pleasure to work with you guys and congratulations on your new home!!!
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TC Smukalla
I don't think I can remember a transaction that was more challenging than the one TC and I worked on together. TC is the definition of a problem solver. It's refreshing to have someone on your team who thinks in that way. I can't overstate...
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Theresa Decker
Responsive with the many pre approval letters. I just knew I had nothing to worry about with Theresa handling the financing.
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Drew Morris
Drew provided us with information every step of the way. Since certain tasks were short notice, he always made sure we were updated, and knew when we needed to have respond by. He was personable, friendly, and an overall pleasure to work with....
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Reply from Drew Morris
October 15th, 2024 06:39 PM
GM James,
Thank you for your positive review. It means a lot! Please reach out to me when the need arises.
Enjoy your new home!
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Barrett Garner
Excellent service and communication!!!
Barrett is a true professional who cares about her clients. Walked my wife and I through the loan process!!! I highly recommend her services and company. The very best!!!!
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Barrett Garner
Barrett,I had great communication and follow through and I felt she definitely cared about my wife and myself and getting through the loan process. She went over and above what you would expect from a loan or mortgage specialist. Excellent...
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Kim Cycenas
Kim and her team consistently demonstrate exceptional performance. Even when faced with tight deadlines, they consistently deliver results seamlessly. They truly are the best in the industry!
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Tammy Lanore
I felt so frustrated trying to get the documents to you via email communication only. At one point I just wanted to give up.
Reply from Tammy Lanore
October 31st, 2024 04:23 PM
I am so sorry for the frustration, I know paperwork and technology is never any fun! Next time we will sit down together and grab the paperwork that way! :) Congratulations on your new home!!
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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