Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Melanie Rowe
Melanie is top notch at communicating and makes the process a breeze! I never have to worry, I know she will get it done with our best interest in mind!
Reply from Owner
December 29th, 2025 12:00 AM
I appreciate your kind words, Amanda. It's great to know that you find the communication seamless and the process smooth. Keeping your best interests in mind is always my goal. If there's ever anything more I can assist with, don't hesitate...
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Excellent communication, smooth process.
Reply from Katerina Stephens
February 18th, 2026 07:03 PM
I hope you are doing well, Donald. Thank you for providing 5-star review and kind feedback! I am glad that we were able to provide great communication and smooth process. It's rewarding to know that you had a positive experience. If there's...
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Renee and her company provided seamless, fast service for my client who was her borrower. Renee was easy to communicate with and kept me informed of where we were at in the transaction. I look forward to working with her again!
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Jeff Harrison
Great communication and patience on the whole process
The fast communication. AWESOME!
Reply from Felicia Battaglia
October 22nd, 2025 06:59 PM
I appreciate your feedback, Martin🤩! It's great to know that the communication met your expectations. If there's anything else you need or any questions you have, feel free to reach out. Thank you for sharing your experience!
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Mason-McDuffie Mortgage
Mason McDuffie has a user friendly process coupled with a great app & excellent communication. Our refi was fast and painless.
Reply from Owner
January 29th, 2026 12:00 AM
Thanks for the awesome feedback, Don! :)
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Jodi Fischer
Jodi was very attentive and supportive throughout the entire proces.
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Ross Foster
We have completed many services woth Ross & Erin, including primary/secondary/investment loans & refinance, & every time Ross is so quick to respond & answer our questions! He is very knowledgeable about loan options & helps us make informed...
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Reply from Ross Foster
August 27th, 2025 05:05 PM
Thank you so much for the detailed and thoughtful review Carla! Erin and I have enjoyed working with you and Andrew over the years, and we think of you guys as part of the family at this point! Congratulations on your new investment home and...
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Frank is attentive, professional, knowledgable and respectful of my time. I truly couldn't ask for anything better. He made the transaction go so smoothly, and was always thinking ahead, and letting me know what the next step would be.
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Matt Mitchell
Matt made this our home buying experience easy and painless. He offered valuable advice and his communication was excellent. Thank you Matt for everything.
Reply from Matt Mitchell
January 16th, 2026 06:03 PM
Thank you so much for the 5-star review! I truly appreciate the kind words and your trust throughout the process. Making the home-buying experience easy and painless is always the goal—this stuff doesn’t need to be complicated when it’s done...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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