Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Theresa Decker
Timley communication
Kim was/is available 24/7 to assist, answer questions, clarify document requests. She is there 100% to make sure everything runs smoothly and to help take the stress out if what can be a very stressful process. We are so grateful for all of...
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Reply from Kim Marcarelli
February 18th, 2026 07:07 PM
It was truly a pleasure working with you both! Welcome to NV!
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Renee is always great to work with!
Professional, Precise, on time.
Reply from Carla Hitchner
February 17th, 2026 04:51 PM
Your concise feedback is appreciated, Daniel. I’m pleased to know that you found my services to be professional and timely. If you ever need assistance in the future or have more questions, feel free to reach out. :) Enjoy the new home with...
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Dana Orr
Dana and Liz never allow roadblocks to derail the progress. All problems that aris, solutions are quickly provided. They are so friendly and go the extra mile throughout the entire loan process.
Reply from Dana Orr
February 17th, 2026 05:38 PM
Thank you, Chris. I always love being part of your real estate adventures.... Looking forward to the next oneZZ!
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Victor D. Romero
As first time homebuyers Victor was patient and a great help helping us understand the process. I can't thank Victor enough for all the help through out this big milestone for me and my family! Thank you again Victor!
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Reply from Victor D. Romero
March 28th, 2026 12:01 AM
I hope you have a wonderful time in your new home!!!! Cheers!
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Melinda Heitman
Melinda was on top of every situation and handled each curveball that came up throughout the process. She is a dedicated hard worker, extremely knowledgeable, and guided this challenging transaction to a successful close for our veteran buyer....
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Mason-McDuffie Mortgage
Mason-McDuffie Mortgage has received a review with 5 star rating from Trina M
Reply from Owner
February 28th, 2026 12:00 AM
Thanks for the great review, Trina! :)
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Zach Pomeroy has received a review with 5 star rating from Michael L
Wonderful and friendly
Reply from Katerina Stephens
February 18th, 2026 06:32 PM
I appreciate your kind words, Tammy. It was a pleasure working with you. I'm glad to hear that you found the experience wonderful and friendly. If there's anything more I can assist you with in the future, please don't hesitate to reach out....
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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