Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Jodi Fischer
I had a great experience working with Jodi as my loan officer. She was consistently available—even outside regular business hours—to answer questions and guide me through the process. Jodi remained calm, patient, and clear in her explanations,...
read more
Kathy is very knowledgeable and consultatative. She did a lot of the heavy lifting. Was always available and responsive. Couldn't be happier with her level of service .
for
Mary Johnson
kept us informed
answered questions in a timely manner
pleasant
Reply from Mary Johnson
February 18th, 2026 12:44 AM
I aim to ensure the process is as smooth and pleasant as possible for my clients. If you have any more questions or need further assistance, don't hesitate to get in touch. Thank you for sharing, Larry.
for
Rosa Aguirre
More communication with people and service a little faster !! Rosa was cool and respecful thou
for
Dana Orr
Dana was very knowledgeable and friendly
Reply from Dana Orr
February 16th, 2026 06:37 PM
Thank you, Jeff... I hope you and Fatima have a lifetime of happiness in your new home!
for
Melinda Heitman
We worked as one to get the process done! They whole hearted believed in me!
for
Tai Boutell
Responsiveness and keeping me informed about the process
Reply from Tai Boutell
February 16th, 2026 08:19 PM
Thank you, Pravin! Congratulations on your new home. Tai
for
Winnie Nguyen
everything in a timely manner
Judy was AMAZING! Knowledgeable, patient, and professional! She guided me every step of the way and made sure I understood the process. Thank you, thank you, THANK YOU!!!
Reply from Judy Bettencourt
March 4th, 2026 08:47 PM
Thank you Ashley. It was a pleasure working with you.
Kathy was awesome throughout the whole process, even when she was out of town at the beginning, she still made sure my loan application went smoothly and kept me in the loop the whole time. She was great and I really appreciate all her help....
read more
Reply from Kathy McAlpine
February 15th, 2026 09:21 PM
Thanks Jose for the review. It was such a pleasure to help you both with a fantastic purchase. Thanks for being a great client.
1281–1290 of 40360
About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.