Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Lack of communication with both myself and the clients. Unwillingness to answer questions. No willingless to take the lead or initiative when closing date was missed.
Reply from Michael Farmer
July 22nd, 2025 02:36 PM
I was surprised (and frankly disappointed) to read your review, as it doesn’t reflect the actual events of this transaction. I responded to every call, text, and email from both you and your colleague while you were on vacation. I also made...
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Paula and Linda communicated very well throughout the process and made my job very easy!
Reply from Paula Wagner
July 29th, 2025 07:14 PM
Thank you, Sarah! I'm so glad to hear that Linda and I could make the process easier for you through our communication. It's important to us that things run smoothly for our clients and agents, and knowing we achieved that is truly rewarding....
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John is great at communicating throughout the entire mortgage process, especially when something is needed quickly to clear out a condition or bring the deal to a close. I also know that if John preapproved my buyer, he knows he can get that...
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Reply from Jim Axner
July 25th, 2025 07:33 PM
Thank you so much, Melissa, for sharing your experience with John. We’re delighted to hear that his communication skills and efficiency made such a positive impact during the mortgage process. Ensuring a smooth and timely closing is always...
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The comunacation Was amazing ! defiantly will be using the company and amanda in the future
Reply from Amanda Westbury
July 23rd, 2025 06:03 PM
I'm so glad to hear that you found the communication amazing, Jared. Building a strong connection and ensuring you feel informed every step of the way is something I strive for. I'm genuinely excited about the prospect of working with you again...
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Julie was immensely helpful and willing to answer all of our questions. She was patient and kind in every interaction! I can't say enough good things about her assistance!
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Jeff Pearce has received a review with 5 star rating from Dana C
Reply from Owner
August 7th, 2025 10:05 PM
Thanks so much for the fantastic review, Dana. I'm really glad I could assist you effectively through the process. It's important to me that you feel informed and supported. If there's anything more I can do for you, or if other questions come...
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Very responsive to all questions and concerns. Kept me updated throughout the entire process.
Reply from Jeff Pearce
July 22nd, 2025 03:14 PM
I'm so glad my updates and quick responses helped throughout your process, Dana. I always want to make sure your questions are answered, and your concerns are heard, so it means a lot to know that came through. If anything else pops up or you...
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good Patience
Reply from John Pinto
July 22nd, 2025 01:07 PM
Warner, I'm glad to hear that patience was something you valued in your experience with me. It's important to me that every part of the process feels well-paced and comfortable for you. If there's anything else you'd like to discuss or need...
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Mortgage Lender Communication and Process Concerns Lender Heather Sapp and Underwriter Ellen Yaro Summary: The following outlines multiple concerns regarding unprofessional communication, unclear guidance, and process errors throughout our...
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Reply from Heather Sapp
July 21st, 2025 09:29 PM
Mikayla, thank you for taking the time to share your detailed feedback. I understand the importance of clear communication and a smooth process, especially during significant transactions like a mortgage application. Your feedback highlights...
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From the very beginning of the process, Howard Hanna Mortgage Services provided outstanding support and communication. Although I wasn’t pre-approved before meeting my real estate agent, they confidently recommended Howard Hanna, and I’m so...
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Reply from Jacquelyn Brinker
September 5th, 2025 11:09 AM
Sincerely appreciate your kind words. Very pleased you were happy with our service!
3971–3980 of 16306
About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.