

Howard Hanna Mortgage Services, Cleveland, OH
Cleveland, OH

"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home ... Show More
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Kat made the whole process very easy!
Her communication was excellent and she kept me well informed throughout the entire process.
Reply from Kathy D'Ignazio
October 15th, 2025 05:05 PM
I'm glad to hear that the process felt easy for you. Keeping open lines of communication and ensuring you're well-informed at every step is important to me. Thank you for sharing your experience, Bernadette. If you have any further questions...
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Howard was a wonderful loan officer, talking us through options we didn't understand to help make the best decision. He's very personable, easy to talk with, and gives great advice.
Reply from Jim Axner
October 22nd, 2025 05:16 PM
We appreciate you sharing your experience, and we're pleased to know that Howard provided such beneficial guidance during your loan process. At Howard Hanna Mortgage Services, we aim to ensure clarity and comfort for our clients as they navigate...
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Ken was shockingly attentive and laser-focused on delivering excellent service. He responded fast to all of our questions and kept things moving, even when I dropped the ball or needed some extra hand-holding to understand needed to get done....
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Reply from Ken Katis
October 15th, 2025 02:07 PM
Thank you, Jon. I really appreciate your feedback. I’m glad to hear that my approach was helpful and that you felt supported throughout the process. It's important to me to ensure everything moves smoothly and efficiently for my clients. Please...
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Everyone that was involved in the process were like friends helping friends. They all shared knowledge and advice, but moreover, compassion to help us through achieving our dream.
As always, Jackie delivers. She's great with communication, even in the most trying of circumstances. I ALWAYS recommend using her first to my clients.
Great is the wrong word but it has been a positive well supported experience
Reply from Angelica Tedesco
October 22nd, 2025 03:02 AM
Thank you!
Josei always does a great job going above and beyond any expectations! We work great together. I send her everyone I can.
Reply from Jim Axner
October 22nd, 2025 05:18 PM
Hi Sherry, I hope you're well. Your appreciation of Josie's efforts and your partnership with her at Howard Hanna Mortgage Services mean a lot to us. It's always great to know that her dedication consistently exceeds expectations and contributes...
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Service on demand speaks volume, if we needed numbers calculated on a home we were interested it didn't matter how late it was Andy was always right on it.
Reply from Andy Milligan
October 15th, 2025 11:42 AM
Nate, I appreciate your kind words about my responsiveness. Making sure you have the information you need, even outside regular hours, is something I take seriously. If there’s anything more I can assist you with, don't hesitate to contact...
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Andy and the team at Howard Hanna were great throughout the whole process. They were extremely prompt and communicative, which made everything move quickly and smoothly. They made sure I knew what was going to happen every step of the way.
Reply from Andy Milligan
October 15th, 2025 11:43 AM
Derek, I'm pleased to hear that your experience with me and the team at Howard Hanna was positive. Keeping communication open and ensuring you are informed at every stage is a priority for us. If you have any further questions or need assistance...
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Better communication about closing amount
Reply from Michael Holl
October 15th, 2025 04:18 PM
We appreciate your feedback, Barbette. It sounds like there might have been some concerns regarding communication about the closing amount. Ensuring clarity and understanding in these matters is important to us, and we're committed to refining...
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About
"Howard Hanna Mortgage Services offers a complete selection of mortgage loan programs with a wide variety of national and local investors. Ranked the 3rd largest real estate mortgage company in the United States,* we can simplify your home buying or refinancing transaction. Howard Hanna Mortgage is licensed in Pennsylvania, Ohio, Michigan, and West Virginia.
Serving clients throughout New York, 1st Priority Mortgage, Inc. is committed to delivering a unique process that identifies the best mortgage solution tailored to your individual needs."
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.