Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
Stayed in constant contact theought the process!
Reply from Sammi Studebaker
October 12th, 2026 01:23 PM
Jenifer, I'm glad to hear that my communication throughout the process was helpful for you. At Highlands Residential Mortgage, Ltd., we strive to provide a seamless experience for our clients.
for
Vicki was very prompt and quick in communication
Reply from Vicki Estes
October 12th, 2026 12:52 PM
Mohammad, I'm pleased to know that you found my communication prompt and quick. At Highlands Residential Mortgage, Ltd., I strive to provide efficient and responsive service to all my clients.
Great communication with title, realtor,and
Reply from Stephanie Kirkman
October 12th, 2026 12:07 PM
Rudy, I'm glad to know that you appreciated the great communication with the title company and realtor. At Highlands Residential Mortgage, Ltd., ensuring smooth collaboration is key, and I'm happy that it contributed positively to your experience....
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Patrick was fantastic and stood by us even though the a much longer closing process , not related to the loan. We are so excited to be in our new home .
Reply from Patrick Moore
October 12th, 2026 06:51 PM
I'm glad to hear that I could stand by you during the extended closing process, Shantia. At Highlands Residential Mortgage, Ltd., it's rewarding to know you're excited about your new home.
Wow! Jeff and his team came into our home buying process when our previous funding fell through and they exceeded every expectation! Amazing communication, excellent mentorship through the process, very patient and kind 10/10 would recommend...
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Reply from Jeffery Brooks
October 12th, 2026 02:31 PM
Kirsten, I'm so glad to know that I could step in and help you through the home buying process when you needed it. At Highlands Residential Mortgage, Ltd., we strive to provide excellent communication and support, and I'm pleased to see that...
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I was referred to Shannon by my sister who is a broker with Highlands in TX. my initial contact w Shannon was on the friday afternoon before a 3 day holiday weekend (Labor Day). Shannon was very responsive and got me a prequal letter that day...
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Reply from Shannon Dalpiaz
October 12th, 2026 04:16 PM
Denise, I appreciate you sharing your initial experience with me and that you valued the prompt response before the Labor Day weekend. I'm sorry to see that your overall experience did not meet your expectations. Please feel free to reach out...
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I have nothing more to add
Reply from David Sherman
October 11th, 2026 04:32 PM
Thank you, Tanner. I'm glad you took the time to share your feedback. If there's ever anything more you'd like to discuss, feel free to reach out. I'm always here to assist you at Highlands Residential Mortgage, Ltd.
Sellers spending over 90 days to close on property, and in the midst of that Alex remained calm and proffesional, comunicated well and overall got the job done.
Reply from Alex Carriker
October 11th, 2026 04:37 PM
Gabriel, I appreciate your recognition of my efforts to maintain calm and professionalism throughout the lengthy closing process. I'm glad I could provide effective communication and successfully guide you through the transaction with Highlands...
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Great experience with Robert Carter, he's financed multiple mortgages for different clients and he always provides 5 star service. He's great at communitcating and helping people understand the process so they feel at ease. He does all the...
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Reply from Robert Carter
October 11th, 2026 01:31 PM
Joe, I'm pleased to know that you had a great experience and that my communication efforts helped you and others feel at ease throughout the process. At Highlands Residential Mortgage, Ltd., I strive to provide excellent service and make the...
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I have been representing buyers in real estate for the last 20 years and have never worked with a lender who communicated and performed at theDaviSherman does. We will continue to recommend him to all of our buyers. Thank you, David.
Reply from David Sherman
October 8th, 2026 01:42 PM
Thank you so much Karen! It was an absolute pleasure working with you once again and hope to do so many more times.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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