Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours(Open now)
Thu
24 hours
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Reviews from Web
Helpfullness, willingness to help.
Reply from Heather Helmer
September 7th, 2026 08:04 PM
Thank you, Mark. I'm pleased to know that you found my help and willingness to assist beneficial. Your feedback is greatly appreciated.
The communication was simple, not overly aggressive and great follow up.
Reply from Jessica Upshaw
September 7th, 2026 07:39 PM
Eric, I appreciate your kind words about my communication style and follow-up. It's important to me to provide a straightforward and supportive experience. Thank you for sharing your thoughts!
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Mitch made himself available when I'd call or text, had very good communication and was great to work with!
Reply from Mitch Olson
September 5th, 2026 09:36 PM
Debra, I'm pleased to know that my communication and availability were helpful for you. It was great working with you as well, and I'm here if you need anything in the future.
Melissa is the best! She jumped right in to support us through thr entire process. Even was able to get us a better interest rate. This is our third experience with Melissa and I would never look to work with anyone else.
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Reply from Melissa Luman Phillips
September 7th, 2026 05:50 PM
Susan, I'm pleased to hear that I've been able to support you through the entire process and secure a better interest rate. Your continued trust in my services means a lot, and I'm grateful for your loyalty over these three experiences.
Keelan had our best best interests in mind, and it was easy to tell. He was patient when we needed explanations and would reach out right away if we ever needed. Best in the business!
Reply from Keelan Harvey
September 4th, 2026 05:47 PM
Thank you, Chad! Really means a lot coming from you. So happy for you and your family!! Enjoy your new home!! 😊
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His level of help, k owledfe and fenuine care was truly incredible . He made the entire process easy and stress free . Thank you
Reply from David Couch
September 7th, 2026 03:28 PM
Wendy, I'm grateful for your kind words about my help and care during the process. It's wonderful to know that you found the experience easy and stress-free. Thank you for sharing your feedback.
it was a fantastic exerience
Reply from Jason Phillips
September 7th, 2026 07:12 PM
Justin, I'm glad to hear you had a positive experience. Thank you for sharing your feedback!
Kellies dedicated to helping us get approved and her communication thought out the process!
Reply from Kellie Buchanan
September 7th, 2026 03:14 PM
Cole, I appreciate your kind words about my dedication and communication throughout the approval process. I'm glad I could assist you effectively.
n/a ***********
Reply from Bill Headrick
September 7th, 2026 08:46 PM
Melissa, I appreciate you taking the time to leave a rating. If there are any specific aspects you'd like to discuss or if there's anything I can do to improve your experience, please feel free to reach out to me directly.
Maria is knowledgeable, competent, works hard and is very pleasant to work with.
Reply from Maria Barraza
September 2nd, 2026 06:12 PM
Thank you so much, Ken, for your kind words! It was truly a pleasure working with you. I appreciate your trust throughout the process and am grateful for the opportunity to help with your home financing needs. Wishing you all the best in your...
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561–570 of 80791
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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