Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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24 hours(Open now)
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Reviews from Web
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Everyone was extremely prompt and helpful. Made the process much easier than we had anticipated.
Reply from Daniel McCoy
February 2nd, 2026 07:21 PM
Thank you for sharing your experience, Clarence. I'm pleased to hear that the promptness and helpfulness made the process easier for you. Let me know if there's anything more I can assist with or if you have any further feedback.
Stacy and her team work with us for months,, assis in getting a higher credit score and ensuring a painless process Definitely will recommend Stacy to others .
Reply from Stacy Bridges
February 2nd, 2026 05:47 PM
Thank you for your positive feedback, Brian. I'm glad I had the opportunity to assist you and help improve your credit score. It's rewarding to know that the process felt seamless for you. If there's anything more I can do or if you have any...
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Cay gives the best Customer Service! She is quick to respond, gives great guidance, and very friendly and professional! I've used Cay before for lending needs. I won't use anyone else because she is the best to work with in Colorado and consist...
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Reply from Cay Stull
January 29th, 2026 01:06 AM
Thank you, Shannon, for your kind words. I'm glad to hear that you value the service.
I appreciate your trust in me and look forward to assisting you again in the future.
Cay
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Caden Coots
Caden was incredible about answering my questions in a way that was easy to understand, no matter how insignificant those questions might have been. He also made me feel like I was his only client with his prompt response times.
Any time we had any questions Mr. Hinchey was quick to answer them. He made it as painless as possible.
Reply from Johnny Hinchey
February 2nd, 2026 02:53 PM
I'm pleased to hear that my responsiveness helped address your questions, Edward. Making the process as smooth and straightforward as possible is important to me. Should more questions arise or if you require further assistance, just let me...
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Melissa was both efficient and speedy in her communication and processing of documents. She was empathetic and deminstrates great critical and strategic thinking to help get me to the closing table. Melissa consistently operated with transparency...
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Reply from Melissa Luman Phillips
February 2nd, 2026 06:05 PM
Vera, I'm so glad to read your kind words. It's important to me that the process is not only efficient but also transparent and caring. Knowing that you felt valued and supported throughout means a great deal. If you have any more questions...
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When time was critical, Melissa was able to close on a Purchase in 5 Days!
Reply from Melissa Luman Phillips
February 2nd, 2026 08:36 PM
Fran, it’s great to hear that the closing could be completed swiftly when time was of the essence for you. I understand how important timely service is in these situations. If you ever need assistance again or have any questions, don't hesitate...
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Very responsive/quick to respond and helpful the Entire process
Reply from Stacy Bridges
February 2nd, 2026 02:37 PM
I'm pleased to hear that you found my responsiveness and assistance helpful throughout the process, Lauren. If there's anything else you need or if you have further questions, feel free to reach out to me anytime.
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Tope level of service, prompt accurate answers every time.
Reply from Linda Mister
February 2nd, 2026 07:54 PM
I'm glad to hear that you felt supported with prompt and accurate service, Ofelia. Providing top-level service is something I strive for in every interaction. If you have more questions or need further assistance, I'm here to help.
We got funding, communication with the other title company and closed on time.
Reply from Tracy Chairez
January 30th, 2026 09:02 PM
Joe, I'm pleased to know everything went as planned, from funding to timely closing. It’s important to me that the process is clear and efficient. If you have any additional questions or need further assistance, feel free to reach out.
4401–4410 of 80924
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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