Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours
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Reviews from Web
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Tope level of service, prompt accurate answers every time.
Reply from Linda Mister
February 2nd, 2026 07:54 PM
I'm glad to hear that you felt supported with prompt and accurate service, Ofelia. Providing top-level service is something I strive for in every interaction. If you have more questions or need further assistance, I'm here to help.
We got funding, communication with the other title company and closed on time.
Reply from Tracy Chairez
January 30th, 2026 09:02 PM
Joe, I'm pleased to know everything went as planned, from funding to timely closing. It’s important to me that the process is clear and efficient. If you have any additional questions or need further assistance, feel free to reach out.
Patrick is top notch! He is on top of everything, communicates each step of the process and where we are in the process to all parties, including me, the realtor. I so appreciate being in the loop at all times. Patrick is also very responsive...
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Reply from Patrick Moore
January 30th, 2026 08:00 PM
It's great to hear that you found the communication throughout the process smooth and effective, Barb. Keeping all parties informed and responding promptly is something I prioritize, so I'm glad it resonated with you. Your feedback on feeling...
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Caden Coots
I truly enjoy working with Caden. He’s incredibly knowledgeable, always willing to help, and goes above and beyond to make sure everyone is taken care of. His communication is excellent, which makes a huge difference in this industry. I would...
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Ashley McKenzie-Sharpe
She was very good about keeping all parties updated.
Reply from Ashley McKenzie-Sharpe
January 30th, 2026 05:23 PM
It's great to hear that you felt well-informed throughout the process, Christopher. Keeping everyone updated is something I consider very important. If there's anything else you need or if any questions come up, feel free to reach out.
Erich and Ashley kept us informed and was easy to get in contact with.
Reply from Erich Edwards
March 12th, 2026 06:38 PM
Corey, thank you for your feedback. It's great to know that Ashley and I were able to keep you informed and accessible throughout the process. Should you have any more questions or require assistance in the future, feel free to reach out.
Craig and his team were on top of the ball from start to finish. As a Realtor®, there is nothing I appreciate more than a lender who picks up my call when I need him, who is proactive, and is trustworthy for me and for my clients. Craig made...
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Reply from Craig B. Nichols
January 27th, 2026 05:01 PM
I appreciate your thoughtful review, Sarah. It's been my priority to stay responsive and proactive, and I’m glad this resonated with you and your clients. Attending the closing day was a special moment, and I'm pleased to have been a part of...
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Being able to get a hold of Lyndsay for advice and to run quick scenarios so that I can make an educated decision. The whole process was quick. And easy.
Lauren was (is) an excellent comminucator. she was very calm , professional and patient throughout the whole process. she made the process of buying a house very pleasent. we are grateful for her and her team.
Reply from Lauren Stamper | The Tish Ashley Te...
January 30th, 2026 05:51 PM
Yadira, I'm glad to know that my communication and approach made your home-buying experience positive. Patience and professionalism are key elements I prioritize in guiding clients through complex processes. Your acknowledgment of these efforts...
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Carrie always goes the extra mile! Her years of experience and knoedge are an added comfort. Love how she genuinely cares for our clients.
Reply from Carrie Nash
January 27th, 2026 08:55 PM
Thank you Tammy! It is always a pleasure to assist any of your clients. You and Randy are the ultimate professionals who take care of every detail for your clients. It is my honor to work with the Crowden Team.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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