Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
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Sean's level of service, knowledge and can do attitude
Reply from Sean Cramer
February 23rd, 2026 06:06 PM
I appreciate your feedback, Jeffrie. I'm glad to know that my service, knowledge, and approach made a positive impact on your experience. If you have any more questions or need further assistance, please let me know.
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I had a fantastic experience working with John at Highlands. From start to finish, he was responsive, knowledgeable, and truly went above and beyond to make sure everything stayed on track. He took the time to explain each step of the lending...
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Reply from John Aragon
February 23rd, 2026 05:36 PM
Mark, I appreciate your kind words about our collaboration at Highlands Residential Mortgage. It's rewarding to know my efforts to be responsive and clear throughout the lending process helped your clients feel informed and assured. Keeping...
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When dealing with older clients your staff should be trained to communicate with respect and be helpful with the process. Lauren was always helpful but Emily needs to learn not everything is done one way. She had our insurance company, myself...
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Reply from Lauren Stamper | The Tish Ashley Te...
February 23rd, 2026 04:34 PM
Dana, I appreciate you taking the time to share your thoughts. It's important for me to hear about your experience and I'm sorry to learn that the communication with our team was not as smooth as it should have been. While I'm glad I was able...
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Carrie and her team went above and beyond to help me with my first home purchase. She made the process easy to understand-efficient. I'd recommend and encourage anyone to work with her.
Reply from Carrie Nash
April 6th, 2026 04:19 PM
Nate you were an amazing first time home buyer!!! Great questions and involvement throughout the entire process. I was honored to help you with the financing. Congratulations on your new home!!
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The whole team was amazing!
Reply from Sean Cramer
February 23rd, 2026 03:26 PM
Carrie, I'm grateful to hear that your experience with the team was so positive. I always aim for seamless collaboration to ensure everything runs smoothly. If there's anything more I can do for you now or in the future, feel free to reach...
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Good communication, quick responses
Reply from Amber Keeton
February 23rd, 2026 02:45 PM
Thank you for your feedback, Trenton. I'm pleased to know that you appreciated the communication and quick responses. If there's anything further I can do for you, please don't hesitate to reach out.
Tracy and her team was outstanding! We had a great experienc!
Reply from Tracy Chairez
February 23rd, 2026 02:29 PM
I'm glad to hear that you had a great experience with my team and me, Debra. It's important to me that everything goes smoothly for you. If you have any questions or need anything in the future, please don’t hesitate to get in touch.
Stacy is and has been a go to for any clients I have looking to buy or refinance. She is a go getter, and actually cares about her clients and making sure they get what they need from start to close. I really appreciate her candor, knowledge,...
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Reply from Stacy Lynn Schriever
February 23rd, 2026 02:28 PM
Jeremy, I'm truly grateful for your trust in referring clients to me for their home buying or refinancing needs. It's important to me to ensure that every client receives the guidance and care they deserve throughout the entire process. Your...
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This was my first home purchase, he made himself available to answer all my questions and made it easy for me to understand the loan process . He was always on top and things and was quick to respond when things were needed to get done . Great...
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Reply from John Aragon
February 23rd, 2026 01:42 PM
I'm glad I could assist you during your first home purchase, Kyle. Making the loan process understandable and being available to answer your questions was important to me. It's good to know that my efforts to stay on top of things contributed...
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Ashley McKenzie-Sharpe
Knowledge,skills and communication were awesome! Really treated me like family through the entire process. Thanks again for everything!
Reply from Ashley McKenzie-Sharpe
February 23rd, 2026 05:05 PM
I truly appreciate your kind feedback, Jonathan. It's important to me to treat my clients with care and respect, and I'm glad that came through during your experience. If there's anything else you need or if you have any further questions,...
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4091–4100 of 80909
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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