Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
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The transparency and communication are incredible. Got me closed in 22 days!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that you appreciated the transparency and communication, Angela. Closing in just 22 days is a testament to our commitment and efficiency. If you need anything else or have further questions, feel free to reach out anytime.
I felt Anthony fought the whole way for us to the end. Thank you!
Reply from Anthony D'iorio
March 3rd, 2026 07:04 PM
It means a lot to know you felt supported throughout the process, Christine. I'm glad I could stand by you and assist all the way to the end. If there's anything more you need in the future, please feel free to contact me.
Experience was perfect
Reply from Melissa Luman Phillips
March 3rd, 2026 05:54 PM
I'm glad to hear that your experience was perfect, Antonio. If you need any further assistance or have questions in the future, don't hesitate to reach out. Thank you for sharing your feedback!
service as always! I expect nothing less! My clients are always amazed at your great communication and response time. This makes my job serving them so much easier! Thank you for being an extension of my business.
Reply from Michael DeWitt
March 3rd, 2026 05:16 PM
Thank you, Julie, for your kind words. It's rewarding to know that my communication and responsiveness have helped make your job easier. I appreciate being considered an extension of your business and look forward to continuing to support you...
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Karen and Mary Ann are the best! They made this process so easy and communication on every step was awesome! I live the videos that were sent out to help explain things during this process - best team ever!
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Reply from Karen Sims
March 3rd, 2026 04:50 PM
I’m truly glad to hear that you found the process easy and the communication effective, Jessica. Creating a streamlined experience is important to me, and I’m pleased that the videos were helpful for you. If there's anything more you need along...
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Ashley McKenzie-Sharpe
Very easy to work with and super helpful in completing the refinance process.
Reply from Ashley McKenzie-Sharpe
March 3rd, 2026 04:49 PM
It's great to know that you found the refinance process easy and helpful, Rebecca. I'm pleased I could assist you. If any other needs come up or you have further questions, I'm here to help.
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Communication with Rob was excellent throughout the process, and he was always quick to respond to any questions I had! He made the process extremely smooth, and I will definitely recommend him for any mortgage needs!
Reply from Rob Rothrock
March 3rd, 2026 04:26 PM
I'm pleased to hear that the communication met your needs, Christine, and that the process went smoothly. Your recommendation is invaluable, and I'm grateful for your trust. If there's anything else you need or if there's any way I can assist...
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Walt gave us great advice and guidance through the process. We are repeat customers with Walt, and I referred my son to Walt for his ecent home loan. Lacie T, and Anne-Marie did a great job helping us gather and submit all of the necessary...
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Reply from Walt Harper
May 7th, 2026 07:47 PM
It's encouraging to hear that you had a positive experience with the advice and guidance I provided, Robert. Being able to assist repeat customers is truly meaningful, and I appreciate the trust you have placed in me by referring your son as...
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Everything was great!!!!!
Reply from Angela Taylor
March 3rd, 2026 04:13 PM
I'm pleased to know that everything went well with your experience, Adam. Thank you for your positive feedback! If there's anything else I can do for you in the future, don't hesitate to reach out.
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Great teamwork with Walt, Anne Marie and Lacie! Very efficient, professional, quick response, knowledgeable, always ready to help us and answer any questions.
Reply from Walt Harper
May 7th, 2026 07:47 PM
It's wonderful to hear that you felt the teamwork with Anne Marie, Lacie, and myself was efficient and professional, Priscilla. Responding quickly and being ready to help with any of your questions is a priority for me. Your feedback is highly...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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