Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours(Open now)
Sat
24 hours
Sun
24 hours
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Reviews from Web
Communication every step of the way and willingness to work with us after hours and or outside of normal business hours
Reply from Deanna Galloway
March 26th, 2026 04:26 PM
I appreciate you highlighting the communication throughout the process, Joshua. Being available even outside of normal business hours is important to me to ensure I can meet your needs effectively. If there's anything further you require, please...
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More of a concerige approach , very white glove
Reply from April Myrick
March 26th, 2026 02:19 PM
I'm glad that the concierge-style service was to your liking, Angelo. Providing a comprehensive and attentive experience is always my goal. If there's anything further I can assist you with, please don't hesitate to reach out. Thank you for...
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Brian Almero has received a review with 5 star rating from Georgi G
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Amy 's help
Reply from Amy Cummings
March 23rd, 2026 01:46 PM
Jim, thank you for acknowledging the support I provided. If there's anything more I can help you with or clarify, please feel free to contact me.
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Ashley McKenzie-Sharpe
good communication
Reply from Ashley McKenzie-Sharpe
March 26th, 2026 12:54 PM
I'm grateful for your feedback on the communication, Anthony. It's good to hear that it met your expectations. If you have any other questions or need further assistance, feel free to contact me directly.
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Amy was friendly and helpful. She was also very patient and kind whenever we had questions and needed things explained to us. Amy was very prompt to respond whenever we called or texted her during the process. She made the process of buying...
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Reply from Amy Cummings
March 23rd, 2026 01:47 PM
I'm grateful for your kind words! It's rewarding to know that my friendliness and patience helped make your home buying experience more manageable. Prompt responses and clear explanations are important to me, so I'm pleased you found them helpful....
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Continuous updates, professionalism and the ability and willingness to close earlier than the contract date.
Thanks
Reply from Jessica Upshaw
March 26th, 2026 01:00 PM
I appreciate your kind words, Lora. It's great to know that you found my updates and professionalism helpful in the process. I'm glad we could close earlier than expected for you. If there’s anything else I can assist with in the future, please...
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Melissa is so incredible at her job and she made our entire process as smooth as possible. We are so grateful to have worked with her!
Reply from Melissa Hoover
March 23rd, 2026 04:16 PM
Cait & Stephen, thank you both so much for your kind words! It truly means a lot. I’m so grateful I had the opportunity to work with you and be part of your homebuying journey. You made the process a pleasure, and I’m thrilled we were able...
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The whole team was amazing. This was our first home buying experience and we had a lot of questions and they were there for us the whole way. I loved how they walked us through every step.
Reply from Lauren Stamper | The Tish Ashley Te...
March 25th, 2026 08:58 PM
It's wonderful to know that you felt supported throughout your first home buying experience, Tiffany. Guiding clients through each step and addressing their questions is something I take very seriously. If there's anything else you need or...
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We received professional and outstanding service during our refinancing process with Stacy Lynn Schriever. Every question we had was answered in a timely manner. She was easy to talk to and made sure we understood everything that was presented...
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Reply from Stacy Lynn Schriever
March 25th, 2026 07:59 PM
Donna, I'm really glad to hear about your positive experience. Ensuring clear communication and being readily available to assist you were my top priorities. It's great to know that the refinancing process went smoothly for you and that you...
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3561–3570 of 80899
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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