Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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Reviews from Web
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Frances Wehner
Frances and her team did a great job communicating with me and the buyer. Transaction was very smooth. Thank you.
Reply from Frances Wehner
April 7th, 2026 06:08 PM
I'm pleased to hear that the communication made the transaction smooth for both you and the buyer, Russ. Thank you for your feedback, and I'm glad I could assist in making the process straightforward. Don't hesitate to reach out if you have...
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Carrie is a TRUE professional. Her commitment, guidance, support and incredible knowledge are amazing. She is the BEST! My buyer and I are so grateful we had Carries on our team. Our transaction with Carie with stress free and incredible experience....
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Reply from Carrie Nash
April 6th, 2026 04:15 PM
Andrea, you are the true professional! I'm thrilled to hear that you and your buyer felt supported throughout the transaction. Ensuring a smooth and stress-free experience is always my goal. If you ever have more home loan needs or questions...
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Rick is alway on top of things and quick to reply.
Reply from Rick Oaks
April 4th, 2026 05:49 PM
I appreciate your feedback, Brian. It's important to me to stay responsive and ensure everything is handled promptly. If there's ever anything further you need assistance with, please feel free to reach out.
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Underwriters not in sink with customer. Too much misunderstanding.
Reply from James Sikes
April 7th, 2026 03:40 PM
I’m sorry to hear about your experience with the underwriting process, James. Clear communication is important, and I'm here to help address any misunderstandings you faced. Please feel free to reach out so I can assist further.
Everything! When I needed help / advice maria did not hesitate to be there. She made my process smooth & easy .
Reply from Maria Barraza
April 7th, 2026 02:52 AM
I'm really pleased to hear that I could help make your process smooth and easy, Ernesto. Being there to offer assistance and advice when you needed it was very important to me. If there's ever anything else I can help with, please feel free...
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Kellie is so knowledable and certainley knows her business. She makes things very simple and made sure I ubderstood everything. Her patience with me was so respectful.
Very professional and probably the best I have ever worked with .
Reply from Kellie Buchanan
April 7th, 2026 02:26 PM
Paul, I'm glad to hear that you found my approach clear and straightforward. Making sure you felt confident and informed was my top priority. Your words about professionalism mean a lot to me. If you need any assistance in the future, I'm here...
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Zach did a great job, made it easy. Just wish appraisal came in higher
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear you found the process easy, Chad. I strive to make things as smooth as possible. Regarding the appraisal, I understand how that can be a bit of a disappointment. If there's anything else I can assist you with or any questions...
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He made the expierence smooth and easy.
Reply from Craig B. Nichols
April 4th, 2026 01:53 PM
Thank you Mrs. Marcotte, I was honored to help you and Joshua buy this beautiful home. I hope guys enjoy it for many years to come!
the quick response time from the whole team was very helpful
Reply from Johnny Hinchey
April 7th, 2026 01:24 PM
I appreciate you taking the time to mention the quick response time, Katelyn. I’m glad to hear that it was helpful for you. If you have any further questions or need assistance, feel free to reach out at any time.
The attention to detail and the customer service
Reply from Michelle Tennyson
April 7th, 2026 01:15 PM
Thank you for highlighting the attention to detail and customer service, Isaac. I'm glad to know these qualities stood out in your experience. Should you need any further assistance or have questions in the future, feel free to get in touch....
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3311–3320 of 80878
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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