Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours
Sat
24 hours
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Alex was always available for a call (nights and weekends) to get problems knocked out quickly, that is a great quality in a loan officer. Thanks for all your help!!
Reply from Alex Carriker
June 1st, 2026 03:02 PM
I'm thankful for your kind words, Linda. Being available to address issues promptly is something I strive for, and I'm glad I could assist you whenever needed. Thank you for acknowledging my efforts!
for
Marc was very helpful and kept constant communication and updates and would explain any questions I had
Reply from Marc Starr
May 29th, 2026 02:46 PM
Thank you Bobby! You were awesome to work with on your first home purchase and I'll be keeping in touch!!
Ms. Murley was very helpful and very informative through a sometimes stressful process. She made it so much easier and explained each step of the way. I would recommend her to anyone.
Reply from Jacque Murley
May 29th, 2026 04:46 PM
Thanks for your kind words, Barbara! It was a pleasure working with you on your home purchase. Welcome to Greenville! I hope you have many years of happiness in your new home.
for
Very understandin, helpful and dedicated loan office.
Reply from Derek Harris
May 30th, 2026 01:50 PM
Hi Sileshi,
I appreciate you taking the take to complete this review. I hope you and your family have many wonderful years in your new home. Don't hesitate to reach out if you have any questions or I can help again in the future.
Sabrena and Geneva made this process easy and they were always there for any questions. They were both right on top of things. We will sure use them again in the future if needed.
Reply from Sabrena Hughes
June 1st, 2026 01:15 PM
It's appreciated to hear that you found the process easy with the help of both Geneva and me, Johnny. I'm pleased we could be there for any questions and stay on top of things. We'd be happy to assist you again in the future if needed.
Great communication unwavering support always answered questions and always took my calls. Always felt welcome to make the calls. Thank you, Timmery.
Reply from Timmery Sampson
June 1st, 2026 12:39 PM
Thank you so much for your kind words, Ruth. I'm glad I could provide the support and communication you needed throughout the process. It's important to me that you felt welcome to reach out anytime. If there's anything else I can help with,...
read more
for
Marc is always great to work with and is very effecient in his deals.
Reply from Marc Starr
May 29th, 2026 01:19 PM
Thank you so much Jodina for always trusting in me with your clients' mortgage needs! I look forward to taking a drive out to see you and the team one of these days.
for
AAmy, thank you for helping me achieve the dream of becoming a first-time homeowner. What other mortgage companies could not do, you did. Your guidance, patience, and dedication throughout this journey have meant more to me than words can express....
read more
Reply from Amy Jones
May 29th, 2026 02:35 PM
Anita, I'm truly thankful for your heartfelt words. It means a lot to hear that my guidance and dedication helped you achieve your dream of homeownership. Your kind wishes are deeply appreciated, and I'm glad I could be a part of this important...
read more
Lauren was very responsive to, supportive of, and knowledgeable about everything that we asked along the way during this process. She and her team went above and beyond to make sure that all of our needs were met.
Reply from Lauren Stamper | The Tish Ashley Te...
June 1st, 2026 08:27 PM
Raymon, I appreciate your kind words about my responsiveness and support. It's great to know that my team and I could meet your needs throughout the process. Thank you for trusting us with this important journey.
Timmery is always responsive and right on top of it!
Reply from Timmery Sampson
June 1st, 2026 06:41 PM
Thank you, Starr. I'm happy to hear that my responsiveness made a positive impact on your experience. If there's anything else you need, please feel free to reach out.
2301–2310 of 80829
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
