Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
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John was wonderful to work with from start to finish. He was responsive, knowledgeable, and helped keep the lending side of the transaction moving smoothly.I really enjoyed his video text messages. They were personal, easy to understand, and...
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Reply from John Picinic
June 3rd, 2026 03:56 PM
Christina, I'm grateful for your kind words and pleased to hear that you felt supported throughout the process. It's great to know that the video text messages added a personal touch to our communication. If you ever have more questions or...
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Matt was quick to listen and keep me informed. He was easy to work with and made my transaction as smooth as possible.
Reply from Matthew Holland
June 1st, 2026 03:48 PM
Thank you for sharing your experience, Patsy. I'm pleased to hear that I could make the transaction smooth for you and keep you informed throughout the process. It was a pleasure working with you. Please don't hesitate to contact me if you...
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Prompt responses and clear explanations were very helpful during this process.
Reply from John Helt
June 1st, 2026 05:02 PM
Thank you Ryan, it was a pleasure working with you, Congratulations on your new home!
Kristen was very informative at every step during the loan process and was proactive.
Reply from Kristen Walther-Merkins
June 3rd, 2026 01:22 PM
Thank you for your kind words, Patricia. I'm pleased to hear that you found the information and proactive approach helpful throughout the loan process. If you have any further questions or need assistance, please don't hesitate to reach out....
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The transaction took a long time . Faster transaction and clear to close would be optima.
Reply from Trey Wolff
June 3rd, 2026 01:22 PM
Andy, I appreciate your feedback on the transaction timeline. I'm sorry to hear it took longer than expected, and I understand how important timeliness is. Please reach out to me directly so we can discuss any concerns you might have.
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He's been great!
Reply from Walt Harper
June 1st, 2026 03:14 PM
Meaghan, I appreciate your kind words. I'm glad to know you had a great experience working with me at Highlands Residential Mortgage, Ltd.
Great to work with, great communication and timely responses.
Reply from Jessica Upshaw
June 3rd, 2026 07:08 PM
Brittany, I'm grateful for your kind words about the communication and timely responses. It's good to know you had a positive experience working with me at Highlands Residential Mortgage.
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Construction loans are a highly collaborative project with so many moving parts. Luke, Cindi and Evan guided me though the entire process so well. Specificall, Luke was intregal in (and I probably exhausted him) in "running the numbers" again,...
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Reply from Luke Hamlett
June 3rd, 2026 05:27 PM
I'm grateful for your thoughtful review, Christina. It's wonderful to hear that Cindi, Evan, and I could guide you through the construction loan process. I'm glad my patience and help in "running the numbers" met your needs. If there's anything...
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Zach and his team were professional and proficient
great job
Reply from Zach Kent
October 8th, 2026 09:21 PM
Joseph, I'm grateful for your kind words. It's nice to hear that you found our team professional and proficient. If you need anything else, please feel free to reach out.
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Derek is very knowledgeable and helps buyers explore all the potential saving opportunities.
Reply from Derek Harris
May 31st, 2026 12:03 PM
Thanks for the kind review, Helen. I appreciate that and the opportunity working with you and your clients.
2261–2270 of 80828
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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