Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Communication and guidance throughout the entire process
Reply from Thomas Brown
June 8th, 2026 05:22 PM
Meghan, I appreciate your feedback on the communication and guidance you experienced. It's important to me that you felt well-supported throughout the process. If there's anything more I can do for you, please let me know.
Lauren is absolutely fantastic! Communication, patience, punctuality, professionalism are the main reasons why Lauren is the best at what she does. My client and I are truly grateful to have her in our corner.
Reply from Lauren Stamper | The Tish Ashley Te...
June 8th, 2026 02:50 PM
Mario, thank you for your kind words. I'm happy that you and your client found my communication, patience, and professionalism to be helpful. It's great to know that you feel confident having me in your corner. If there's anything else I can...
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Jessica and her group are amazing! Made it easy and walked us through every step.
The best in the business for sure!
Reply from Jessica Upshaw
June 8th, 2026 02:17 PM
Benjamin, I'm pleased to hear that you found the process easy and well-guided by me and my group. Your kind words about us being the best in the business mean a lot. Thank you for sharing your experience!
I know it wasn't a easy file to work on, however Tracy got it done for our client ! So grateful !
Reply from Tracy Chairez
June 8th, 2026 07:13 PM
Joseph, I appreciate your acknowledgment of the challenges involved with the file. I'm glad I could assist in getting it done for your client. Thank you for your kind words and support!
Always a pleasure working with The Vaghela Team. They are true professionals that put the customer first at all times.
Reply from The Vaghela Team
June 8th, 2026 06:59 PM
Thank you so much for your kind words, Cassandra. I'm glad to hear that you find working with us a pleasure and appreciate our commitment to putting customers first. If there's anything more I can do for you, please let me know.
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The team was very communicative along the process and able to make the home buying process easy for a first time homebuyer.
Reply from Lisa Burkes
June 8th, 2026 03:29 PM
Miguel, I'm grateful to hear that our team's communication made your first home-buying experience easier. Thank you for sharing your positive feedback!
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easy to communicate with, very responsive, fast turn around, easy explanations
Reply from Thomas Brown
June 8th, 2026 06:22 PM
Charles, I appreciate your feedback on the ease of communication and responsiveness you experienced. I'm glad to hear that the explanations provided were clear and helpful. If there's anything more you need, feel free to reach out.
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John kept me up to date with changes and paperwork that needed to be signed. He's a great asset to Highlands.
Reply from John Aragon
June 8th, 2026 05:57 PM
Linda, I appreciate your kind words and am glad to know that I could keep you updated throughout the process. It's great to be recognized as a valued part of Highlands Residential Mortgage. If there's anything more you need, please feel free...
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Fast response, clear communication, pleasant to communicate with and patient
Reply from Linda Mister
June 8th, 2026 07:47 PM
Samantha, I'm glad to hear that you appreciated the fast response and clear communication. It's important to me to be pleasant and patient in all interactions. Thank you for your kind words!
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Thomas Brown was instrumental in getting a challenging transaction across the finish line when other financing options had fallen apart. He was creative, responsive, and an exceptional problem solver, all while maintaining a calm, steady demeanor...
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Reply from Thomas Brown
June 8th, 2026 08:21 PM
Lizzie, I'm grateful for your kind words and recommendation. It's wonderful to hear that I could provide the creative solutions and support needed to close your challenging transaction successfully. Maintaining clear communication and a steady...
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2171–2180 of 80828
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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