Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
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24 hours
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Reviews from Web
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Sean kept me well informed throughout the whole process and was very concerned about making sure my clients (Borrowers) understood everything in the propcess. Sean personnally called me several times to check on several matters and that is...
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Reply from Sean Cramer
June 8th, 2026 05:23 PM
Thank you, Jeff, for your thoughtful review. I'm happy to hear that you felt well-informed throughout the process and appreciated the personal attention. Ensuring clear communication and a smooth experience is important to me, so I'm glad to...
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Desi was always available when we had questions, was very knowledgeable, and helped us through the process. Plus the online system for answering questions and uploading documents was easy to use.
Reply from Desi Goodwin
June 8th, 2026 06:27 PM
Thank you, Georgianna, for your positive feedback. I'm happy that my availability and knowledge were helpful to you throughout the process. It's great to hear that you found the online system easy to use as well.
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Desi is amazing. Her human personality communication skills and her technical knowledge and her out of this world customer service skills are stellar. She helped us to change our lives. Thank you Desi for our home!
Reply from Desi Goodwin
June 8th, 2026 03:56 PM
Thank you, Terra, for your kind words. I'm pleased to hear that my communication skills and customer service made a positive impact on your home-buying journey. It was wonderful to be part of such a significant life change for you.
Sherri took the time on multiple occasion to explain thoroughly my Clients various options throughout the entire lending process, even attended the closing process. Highly professional and personable and will be recommending to future Clients....
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Reply from Sherri Crayne
June 3rd, 2026 03:42 PM
Thanks Rick - It's a pleasure to work with a professional like yourself who cares about their clients !
Geat communication, follow up and personal attention
Reply from Carlos Coloma
June 8th, 2026 06:24 PM
Rita, I'm grateful for your kind words about my communication and personal attention. It's important to me that you felt well-supported throughout the process. If you have any further questions or need assistance, I'm here to help.
Jacque is always so knowledgeable, professional and does what it takes to get the job done!
Reply from Jacque Murley
June 3rd, 2026 02:36 PM
Thanks, Susan! I always enjoy working with you !!
Carlos was fantastic! Five stars all the way!
Reply from Carlos Coloma
June 8th, 2026 01:15 PM
Thank you so much, Philip! I'm pleased to know you had such a positive experience. If there's anything else I can do for you, please feel free to reach out.
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Thomas was so tentative and helpful when we were in a time crunch! He worked hard to get the loan done on time and we appreciate his efforts so much!
Reply from Thomas Brown
June 8th, 2026 05:03 PM
Cameron, I'm grateful for your kind words and happy to hear that I could assist you during a time crunch. Your appreciation means a lot, and I'm always here if you need further assistance.
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Lisa and her team stay on top of everything and are great to work with!
Reply from Lisa Burkes
June 8th, 2026 01:39 PM
Karen, I appreciate your kind words about my team and me. I'm glad to hear that you found working with us to be a positive experience. Thank you for sharing!
Jessica’s team was incredibly professional and meticulous. They did an excellent job. I particularly appreciated the way they explained the terminology and process. I would highly recommend their services to friends.
Reply from Jessica Upshaw
June 8th, 2026 01:11 PM
Ravi, I appreciate your kind words about my team's professionalism and meticulous work. I'm glad to hear that our explanations of the terminology and process were helpful to you. Thank you for recommending our services to your friends!
2181–2190 of 80828
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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