

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
24 hours
Fri
24 hours
Sat
24 hours(Open now)
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
She always answered our questions and if she did not have the answers she would get back to us right away. We lived in another state and it was so very nice to be able to get answers when we needed them. She was always on top of getting the...
read more
Reply from Linda Mister
June 30th, 2026 03:27 PM
Paullette, thank you for sharing your wonderful experience. I'm happy to hear that I could provide the answers you needed and that the process went smoothly despite the distance. Your kind words are greatly appreciated, and I'm here if you...
read more
Shannon Dalpaiz kept all parties informed every step of the way, making the transaction smooth and stress-free. She was professional, thorough, and always available to answer questions and provide updates. Her communication, attention to detail,...
read more
Reply from Shannon Dalpiaz
June 30th, 2026 02:17 PM
Tamara, I appreciate your thoughtful review and am glad to know that my communication and attention to detail made the transaction smooth for you. It's great to hear that you found the process stress-free and professional. Thank you for recommending...
read more
Very good communication and understanding
Reply from Ashley McKenzie-Sharpe
June 30th, 2026 01:35 PM
Michael, I appreciate your feedback on the communication and understanding you experienced. It's important to me that you felt supported throughout the process. Thank you for sharing your experience!
We have used Robert for all of our realestate purchases and refinances over the last 14 years. And it's always been a great experience.
Reply from Robert Carter
June 30th, 2026 01:30 PM
Michael, I appreciate your trust and support over the past 14 years. It's been wonderful working with you on your real estate purchases and refinances. Thank you for sharing your positive experiences!
Fast closing, clear steps to close, user friendly portal.
Reply from April Myrick
June 30th, 2026 01:26 PM
I'm pleased to hear that you found the closing process fast and the steps clear, Matthew. It's great to know that the portal was user-friendly for you. If there's anything else I can assist with, feel free to reach out.
Zach and Arron were great ! Great communication every step of the way .
Reply from Zach Kent
October 8th, 2026 09:21 PM
Bobby, I'm pleased to hear that you found the communication with both Arron and me to be great throughout the process. If there's anything else I can assist you with, feel free to reach out.
Consistent communication and professional knowledge from beginning to end. We highly recommend!
Reply from Vickie Wyatt
June 30th, 2026 07:06 PM
Robert, thank you for your kind recommendation. I'm happy to hear that you appreciated the consistent communication and professional knowledge throughout the process. If there's anything else I can assist with, please feel free to reach out....
read more
Attentive, patient,
Reply from Deanna Galloway
June 30th, 2026 06:04 PM
Fargo, I'm glad to hear that you found me attentive and patient. Your feedback is greatly appreciated, and I'm here if you need any further assistance.
our experience was great, from start to finish; because my questions were answered quickly, paperwork was done in a timely manner, and most importantly both Johnny and Cierra were pleasent to work with.
Reply from Johnny Hinchey
June 30th, 2026 05:38 PM
Christopher, I'm glad to hear that your experience was great from start to finish. It's nice to know that both Cierra and I were able to assist you promptly and efficiently. If you have any more questions in the future, please don't hesitate...
read more
Melissa communicated clearly, on a regular basis, and answered questions no matter how small. It's rare to find someone that is so friendly and helpful that makes the difficult process of buying a home so easy. I can't recommend her enough!...
read more
Reply from Melissa Hoover
June 28th, 2026 06:01 PM
Thank you so much for your thoughtful recommendation! It truly means the world to me. I'm so glad you felt informed and supported throughout the process. Buying a home is one of life's biggest milestones, and my goal is always to make the financing...
read more
1781–1790 of 80818
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()