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FirstBank Mortgage in Franklin, TN

FirstBank Mortgage, Franklin, TN

Franklin, TN
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Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • S
    Sabrina P
    ATLANTA, GA
    Posted on February 21st, 2026 01:11 PM
    Derek was extemely kind and professional. He answered all of our questions and ensured we had a good understanding of every line item. This was my second time working with Derek and would highly recommend him and his team.
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    Reply from Derek Berry
    February 24th, 2026 05:12 PM
    Thanks for the kind words Sabrina! We appreciate your trust in us & we couldn't be happier for you guys!
  • S
    Steve P
    Posted on February 21st, 2026 12:00 AM
    Martin was professional, courteous and attentive. He always made himself available for any questions and follow-ups. Martin made the whole process easy and enjoyable.
    Reply from Owner
    March 10th, 2026 12:00 AM
    Hello, Steve! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
  • J
    JT B
    Posted on February 21st, 2026 12:00 AM
    Tonya was so easy to talk to, always available, and always encouraging even when we hit some unexpected speedbumps. The online portal was great as well and easy to use.
    Reply from Owner
    March 9th, 2026 12:00 AM
    Hello, JT! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
  • J
    Jarrod C
    OWENS CROSS ROADS, AL
    Posted on February 20th, 2026 02:44 PM
    Teresa and her Team are professionals. Always a great experience.
    Reply from Teresa Schmitt
    February 20th, 2026 07:06 PM
    Thank you, Jarrod, for your kind words. I'm pleased to know that you had a great experience with my team and me during the process. Your feedback is important, and it motivates us to maintain our professional standards. If there's anything...
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  • K
    Kari C
    MURFREESBORO, TN
    Posted on February 20th, 2026 02:25 PM
    Julia and her team are wonderful to work with. They are transparent, communicate thoroughly and are supportive throughout the entire process. We won't use anyone else!
    Reply from Julia Wilson
    February 23rd, 2026 05:02 PM
    Love working with you, Kari!! Thank you for always trusting us with your financing.
  • J
    Jason D
    KNOXVILLE, TN
    Posted on February 20th, 2026 02:19 PM
    Derek was always available and so willing to help. He was consistent, knowledgeable, and extremely informative. I would recommend Derek to anyone going through the home buying process or any loan related venture.
    Reply from Derek Berry
    February 24th, 2026 05:12 PM
    We appreciate the kind words Jason! We welcome you guys to TN with open arms!
  • K
    Kelsi R
    MOUNT OLIVE, AL
    Posted on February 20th, 2026 01:28 PM
    Cecelia was very responsive and the process was very smooth and easy!
    Reply from Cecelia Hargrove
    February 20th, 2026 02:13 PM
    Thank you Kelsi! You and Saul did a great job throughout the process. So happy and excited for you both as you begin your next journey!
  • D
    Dennis L
    LEBANON, TN
    Posted on February 20th, 2026 01:15 AM
    Joe was great.
  • K
    Kelsi R
    Posted on February 20th, 2026 12:00 AM
    Cecelia Hargrove has received a review with 5 star rating from Kelsi R
  • D
    Daniel K
    CLEVELAND, TN
    Posted on February 19th, 2026 06:59 PM
    Rusty and the Whitmer team are great!! Always very communicative, professional and friendly. Highly recommend!
    Reply from Gabe Whitmer Team
    February 25th, 2026 05:43 PM
    Hi Daniel! Thank you for the stars - Rusty is a huge asset to our team and we are grateful to have him. We strive to be as communicative as possible- thank you!
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    About
    Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433