

FirstBank Mortgage, Franklin, TN
Franklin, TN

Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Derek was extemely kind and professional. He answered all of our questions and ensured we had a good understanding of every line item. This was my second time working with Derek and would highly recommend him and his team.
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Reply from Derek Berry
February 24th, 2026 05:12 PM
Thanks for the kind words Sabrina! We appreciate your trust in us & we couldn't be happier for you guys!
Martin was professional, courteous and attentive. He always made himself available for any questions and follow-ups. Martin made the whole process easy and enjoyable.
Reply from Owner
March 10th, 2026 12:00 AM
Hello, Steve! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Tonya was so easy to talk to, always available, and always encouraging even when we hit some unexpected speedbumps. The online portal was great as well and easy to use.
Reply from Owner
March 9th, 2026 12:00 AM
Hello, JT! We appreciate your positive feedback about your experience. We take pride in serving our customers-thank you for trusting us!
Teresa and her Team are professionals. Always a great experience.
Reply from Teresa Schmitt
February 20th, 2026 07:06 PM
Thank you, Jarrod, for your kind words. I'm pleased to know that you had a great experience with my team and me during the process. Your feedback is important, and it motivates us to maintain our professional standards. If there's anything...
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Julia and her team are wonderful to work with. They are transparent, communicate thoroughly and are supportive throughout the entire process. We won't use anyone else!
Reply from Julia Wilson
February 23rd, 2026 05:02 PM
Love working with you, Kari!! Thank you for always trusting us with your financing.
Derek was always available and so willing to help. He was consistent, knowledgeable, and extremely informative. I would recommend Derek to anyone going through the home buying process or any loan related venture.
Reply from Derek Berry
February 24th, 2026 05:12 PM
We appreciate the kind words Jason! We welcome you guys to TN with open arms!
Cecelia was very responsive and the process was very smooth and easy!
Reply from Cecelia Hargrove
February 20th, 2026 02:13 PM
Thank you Kelsi! You and Saul did a great job throughout the process. So happy and excited for you both as you begin your next journey!
Joe was great.
Cecelia Hargrove has received a review with 5 star rating from Kelsi R
Rusty and the Whitmer team are great!! Always very communicative, professional and friendly. Highly recommend!
Reply from Gabe Whitmer Team
February 25th, 2026 05:43 PM
Hi Daniel! Thank you for the stars - Rusty is a huge asset to our team and we are grateful to have him. We strive to be as communicative as possible- thank you!
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About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433