FirstBank Mortgage, Franklin, TN
Franklin, TN
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality ed... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
support given providied easy and fast completion of the necesssry paperwork.
Everything was promptly done with the knowledge and the detail
Wes and other members of FirstBank were friendly, transparent, communicative, and overall very helpful in stepping me through the process of obtaining my first mortgage loan. They also offered me a competitive rate that was better than my personal...
read more
Reply from Wes Whitehead
October 2nd, 2026 04:18 PM
I'm really glad to hear about your positive experience, Sean. It's important to me that the process of obtaining your first mortgage loan felt supported and clear, and I'm happy we could offer a competitive rate. If you have any more questions...
read more
Each step of the way, everyone was kept well informed. Most importantly, the buyer was very pleased & the home closed on time!
Reply from Martin Bennett, "The Bearded Banker...
October 2nd, 2026 01:54 PM
I'm happy to hear that everyone was well informed throughout the process, Richard. It's wonderful to know that the buyer was pleased and that we closed on time. At FirstBank Mortgage, ensuring a seamless experience is always a priority!
Another lender dropped the ball for this buyer, Bree Shores Team picked it up and closed it within 2 weeks!
for
Orly was exceptional from start to finish. truly the best customer service experience we have ever had!
for
Thomas help us so much and guided us through this process. He also answered all of our questions in a timely manner .
for
Julia was so helpful, accomidating, and wonderful to work with. She was always ready to answer a question and make sure I had the information to be empowered to make decisions and guide me through the process especially with me being an inexperienced...
read more
Reply from Julia Wilson
October 2nd, 2026 04:04 PM
Amelia - you were just an absolute JOY to work with. Thank you for being such a wonderful client! We would be honored to work with your family and friends! Thank you!
Patrick Jones has received a review with 5 star rating from Shannon V
He was super nice and the process was extremely easy.
1–10 of 42009
About
Our core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Central Standard Time (CST)
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433