
First State Bank of St. Charles, Saint Charles, MO
Saint Charles, MO

We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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Reviews from Web
Jenny stopped what she was doing on a weekend to get us an approval for a house that we made an offer on. She was always diligent in following up and letting us know what we needed to do next.
Reply from Jenny Zillner
August 20th, 2024 02:53 AM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
First State Bank of St. Charles has received a review with 5 star rating from Graham C
Reply from Owner
October 3rd, 2024 12:00 AM
Graham, we appreciate your review!
Both Matt & Sandy were very helpful in guiding us through the steps. Perfect communication at every turn. We would highly recommend this office to all friends & family!
Reply from Matt & Betsy Maassen
August 19th, 2024 08:08 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words, and we hope to see you again soon.
Matt was very patient and answered all of my questions with enthusiasm.
Reply from Matt & Betsy Maassen
August 19th, 2024 02:42 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
First State Bank of St. Charles has received a review with 5 star rating from Crissy S
Reply from Owner
October 3rd, 2024 12:00 AM
Thank you for the five stars, Crissy!
First State Bank of St. Charles has received a review with 5 star rating from Nathan F
Reply from Owner
October 3rd, 2024 12:00 AM
We appreciate your review, Nathan!
They worked hard for me and helped get us into the home we wanted
Reply from Owner
July 4th, 2025 12:00 AM
Brian, we are thankful for your business and your review!
Communication
Reply from Steve Carrico
August 18th, 2024 11:50 PM
Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
Tracy was great to work with. She was always available to provide information during the purchase process of my home. Even better, it was wonderful to get to know her as a person.
Reply from Tracy Geer
August 18th, 2024 05:47 PM
I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
Chris was awesome, extremely helpful and educational throughout the whole process! Thanks for making a stressful process as stressLESS as possible.
Reply from Chris Laughlin
August 13th, 2024 10:35 PM
Colin: Thank you for allowing us to help you with the financing on your new home, and for making our job so easy. Your quick responses when we had a question, or needed a document, were very much appreciated. Hope you love the house!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Our Company
Time Zone
Central Standard Time (CST)
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