First Federal Bank, Leawood, KS
Leawood, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Clear communication
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you for highlighting the clear communication, Nicholas. Keeping things transparent and straightforward is always a priority for me. If there's anything else I can do for you, feel free to let me know!
Jeff is always easily to reach out. He is very professional and patient. Will definitely recommend him to my friends.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for your kind words, Yanyan. I'm pleased to know that my accessibility and professionalism have made a positive impact on your experience. I truly appreciate your recommendation, and if there's ever anything else you need, please...
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First Federal Bank
First Federal Bank has received a review with 5 star rating from Claudia B
Reply from Owner
November 11th, 2025 12:00 AM
Thanks for leaving us a rating, Claudia!
for
Friendly, available, competent, patient, understandongoing!
Reply from Robb Walter
September 12th, 2026 12:25 AM
Barbara, thank you for sharing your thoughts. I'm pleased to know that my approach resonated well with you. Should you need any more help or have further questions, feel free to get in touch anytime.
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This is the third loan Vic DeSantis has help d us with in the last ten years. We come back to work with Vic as his communication and follow-thru are impeccable. We feel that he helps us to understand the loan process and works to ensure we...
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Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm grateful for your continued trust over the years with your loan needs, Debbie. It's rewarding to hear that my communication and follow-through have been valuable to you. Helping you understand the loan process and securing the best rates...
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David was very professional and was upfront with what to expect. He went above and beyond to answer all of my questions and taught me a lot about the lending process.
Reply from David Burroughs
September 12th, 2026 12:28 AM
It's great to hear you found the experience informative and transparent, Besmer. I'm pleased that I could provide clarity and assistance through the lending process. If you have any more questions or need further assistance in the future, feel...
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I’ve worked with David Burroughs on the refinancing of two of my investment properties, and both experiences were exceptional. The entire process was smooth, transparent, and efficient from start to finish. David took the time to explain every...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Thank you for sharing your experience, Jason. I'm pleased to hear that the refinancing of your investment properties went smoothly and met your expectations. Clear communication and transparency are what I strive for, so it's heartening to...
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Excellent communication, quick response time, knowledgable, kind.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I appreciate your thoughtful words, Kim. I'm glad to know that my communication and response times met your expectations. If you have any further questions or need assistance in the future, feel free to reach out.
The first couple phone calls were great. After a few calls he passed everyting to his "assistant" Molly Anderson. She did not assist with anything. She would ask us for the same document 3+ times. Any time we tried to email her for clarifaction...
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Reply from Michael Zerr
October 20th, 2025 02:46 PM
We appreciate your detailed feedback, Sean. It seems there were multiple points of frustration during your experience, especially regarding communication and coordination. We understand the importance of clarity and responsiveness, particularly...
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First Federal Bank
We’ve work f with Vic DeSantis three times to secure loans in the last 10 years. We continue to work with him as they make taking out a loan so easy. Vic’s commitment to his customers is evident. He communicates early and often and he helps...
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Reply from Owner
November 7th, 2025 12:00 AM
Hey Debbie! Thank you so much for leaving us a review! We appreciate it.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.