First Federal Bank, Leawood, KS
Leawood, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
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Reviews from Web
Mike had great communication. He was honest and knowledgeable
Reply from Mike Saunders
September 12th, 2026 12:22 AM
Thank you for your business Amanda! It was great working with you and congrats on the new home! - Mike Saunders
Mike was readily accessible to answer any questions, willing to work with me on the finer aspects of the process, and patient in giving me time to ensure I was confident in my decisions throughout the homebuying process.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm grateful that I could be there to support you during your homebuying journey, Xavier. It's important to me that all your questions are addressed and that you feel comfortable with your decisions. Should you need any more assistance or have...
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Constant and clear communication; phone, text, or email!
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I’m pleased to hear that you appreciated the constant and clear communication through various channels. Ensuring seamless communication is important to me, and I'm glad it enhanced your experience. If there's anything else I can assist you...
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We have worked with Vic two times before this experience. He is an excellent resource and we would recommend him to anyone needing a home loan.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm pleased to know that you've chosen to work with me multiple times, and I appreciate your recommendation. Being a helpful resource for your home loan needs is always my goal. If there’s anything more I can assist you with in the future,...
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Robb was great to work with! Highly recommend!
Reply from Robb Walter
September 12th, 2026 12:25 AM
I’m really glad to know you had a positive experience, Joseph. Thank you for recommending my services. If there's anything more I can assist you with in the future, feel free to reach out.
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was very quick to respond to everything and the process for uploading documents in the guidance. Both he and his administrative assistant provided made the entire process very efficient and very easy.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that the quick responses and guidance made the process easy and efficient for you, Sherrie. It was a team effort, and I'm pleased that both my administrative assistant and I could provide the support you needed. If there's...
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Excellent all the way.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate your feedback, Shanshan. It's great to know that your experience was excellent. If you have any further questions or need assistance, don't hesitate to contact me.
Unorganized, poor communication and seemed to display a lack of knowledge as to what his responsibilities were. Worst close I've ever had to deal with.
Reply from Michael Zerr
October 28th, 2025 02:19 PM
We recognize and appreciate your feedback, Robert. It's concerning to hear about your experience with communication and the closing process. Our goal at First Federal Bank is to ensure clarity and efficiency in every interaction. We take your...
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First Federal Bank
I closed on my house on Oct 1. My mortgage lender was amazing to work with. They answered my questions quickly and put me at ease when I was concerned. I even got a good interest rate and a quick close. My lender wasn't ffbml. Oh god no. They...
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Reply from Owner
November 17th, 2025 12:00 AM
Congratulations on your new home. It is concerning to hear about your experience and the issues with our team's communication. This is certainly not the standard we strive for at First Federal Bank. We are looking into this matter to understand...
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First Federal Bank
First Federal Bank has received a review with 5 star rating from Shanshan B
Reply from Owner
November 21st, 2025 12:00 AM
Thank you so much for leaving us a rating!
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.