First Federal Bank, Leawood, KS
Leawood, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Clear communication and support through the entire process.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I appreciate your feedback, Jason. It's important to me to maintain clear communication and provide support throughout every step. If you have any more questions or need further assistance, please feel free to reach out.
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Excellent communication and SUPURB response times! There wasn't a time during this process where I felt that Robb had a delay of any sort. Any question asked was quickly answered and any issue that arose was addressed professionally.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Joshua, thank you for your feedback. I'm glad to hear that the communication and response times met your expectations throughout the process. It's important to me that any questions or issues are handled promptly and professionally. If there's...
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Great communication and a smoothe transaction.
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
Thank you Charles. It was my pleasure working with you and your referrals. Hope you have a very prosperous 2026!
Open communication and willingness to explain things more than once. Execution of anything mortgage was never in question.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
It's great to hear that the open communication and willingness to explain everything clearly made a positive impact, Markes. Ensuring you felt secure and confident throughout the mortgage process is important to me. If you ever have more questions...
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Mr. Bowden was always available to answer questions related to my loan.
Reply from Farrell Bowden #459148
September 12th, 2026 12:17 AM
It's great to hear that I could be there to assist with your loan questions, Nawal. Should you have any more questions or need further assistance in the future, feel free to contact me anytime.
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Working with Robb Walter and his team was a wonderful experience. Robb was always available by phone, text, or email and responded very quickly. The online portal system they utilize is very easy to navigate through, and when we struggled,...
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Reply from Owner
January 26th, 2026 12:00 AM
Thank for the kind words. Congrats on the new home! - Robb
I still don't know how where to log in on system but don't blame anyone
Reply from Michael Zerr
January 26th, 2026 05:33 PM
James, thank you for sharing your concern, even though it seems you're not placing blame on anyone. We understand that navigating systems can sometimes be tricky, and we're here to help. If you need further assistance finding the login or have...
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Hes very responsive and does a great job at informing on the process, the needed documents and answers all questions!
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I appreciate your feedback, William. It's important to me to be responsive and keep you well-informed throughout the process. Should you have any more questions or need further assistance, don't hesitate to reach out.
Great communication, and Mike acted keeping my best interest in mind, making the process extremely easier for me. I am a repeat customer and will be refinancing with Mike in future again.
Reply from Mike Coughlin
September 12th, 2026 12:16 AM
I'm grateful for your ongoing trust and for sharing your experience, Pathik. It's rewarding to know that the communication and focus on your best interests made things easier for you. I'm looking forward to assisting with your refinancing needs...
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I have had the pleasure of working with Crystal for the past ten years across four home purchases and must say, she represents the quintessential Lending officer experience. She ensured that I received the best rate, smooth lending experience,...
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Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm grateful for your thoughtful review, James. It has been a privilege to assist you with your home purchases over the years. Ensuring a smooth lending experience and maintaining transparency are key priorities for me, and I'm glad to know...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.