ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,054)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,054)

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5 Star

98%

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When closing was scheduled weeks in advance and the day of closing you are told you cannot close due to a global outage and it’s a holiday weekend. You are expected to get a hotel room at our expense. Then you finally close and you get to the...

Reply from Connor Beckman

June 4th, 2026 01:18 PM

Hey Lisa - I greatly apologize for the inconveniences you faced. Due to the pending issues with the condo and using having to change to the Portfolio loan - your loan was being backed by an external investor (often referred to as brokering...

Josh was great to work with! He was always pleasant to interact with, and is knowledgeable in his profession.

Reply from JOSHUA MORGART

September 16th, 2024 02:15 PM

Casey, thank you so much for your kind words and generous 5-star rating! I'm thrilled to hear you had a positive experience with me at ALCOVA Mortgage. I strive to be thorough in my profession and make the mortgage process as easy as possible...

I highly recommend Tony and his team at Alcova! Tony is such a genuine guy that obviously cares about his clients and their future.I'm a first-time home buyer, and I was working with a different (well-known) lender initially, but I got the...

Estoy muy agradecida con ustedes hicieron mi sueño realidad con muchas paciencia gracias Dios lo bendiga

Very knowledgeable fast and easy to deal with.

Reply from ANDREW SHIELDS

September 16th, 2024 12:42 PM

Thank you, John, for your kind words and perfect rating. I'm pleased to hear that you had a positive experience with me at ALCOVA Mortgage. It's always my goal to provide efficient, knowledgeable service. I look forward to assisting you with...

Josh had us closing in under 30 days, answered all of our questions, and made the process so easy!

Reply from JOSHUA MORGART

September 16th, 2024 12:34 PM

I'm thrilled to hear your experience with me was a positive one, Marissa! Making your mortgage process easy and quick is always my goal. I'm glad I was able to answer your questions and help you close within the timeline you needed. If you...

Mr Matt went above & beyond to help with the loan process I really appreciate their help

Reply from MATTHEW REED

September 16th, 2024 12:30 PM

I'm really pleased to hear that you're satisfied with the loan process, Sudhir. Your positive feedback means a lot to me and the ALCOVA Mortgage team. We're here to provide the best service possible, and I'm glad we were able to help. If you...

Easy and smooth process, he kept us well informed, process was very convenient, and he was very responsive.

Reply from Robert Bates

January 17th, 2025 07:53 PM

Ashley, I'm thrilled to hear that you found our process to be easy and convenient. It's always my aim to keep my clients well-informed and to be responsive to their needs. Thank you for your generous rating and your kind words. It was a pleasure...

Robert was very informative, available, and helpful throughout the whole process. Highly recommend!

Reply from Robert Bates

January 17th, 2025 07:53 PM

Thank you Kevin. Happy closing day! I hope you enjoy your new, big home for your growing family! Congratulations all the way around!! Hope to chat again soon....

Jason was very knowledgeable and friendly throughout the entire process even answering questions and providing us information even after business hours making the process as quick and easy as possible. Thanks again!

Reply from JASON HELMINTOLLER

September 15th, 2024 12:51 PM

Hey Devin, it's Jason. I'm thrilled to hear that you had a great experience with the mortgage process. I'm here to help, no matter the hour, and I'm glad I could make things as simple as possible for you. Your feedback means the world to me...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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