ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(32,034)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(32,034)

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5 Star

98%

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Where do I start? I was in over my head with another lender and knew something was not right. I reached out to Kileen for a second opinion and within minutes she was educating me on all the things I had a gut feeling about. In no time flat,...

Reply from Kileen Sweitzer

November 28th, 2024 04:55 PM

Hello Brittanie,I am genuinely touched by your kind words and delighted to know I was able to assist you during your mortgage process. It was my absolute pleasure to guide you through and ensure that you were well-informed every step of the...

Great communication and very easy to deal with

Reply from Justin Kellaway

November 28th, 2024 04:39 PM

Thanks for the fantastic review, Cody! I'm glad to hear that you found our communication effective and the process easy. That's always what ALCOVA Mortgage aims for. Remember, I'm here if you need anything in the future. - Justin Kellaway

It felt very personal and I needed that moving from out of state, not knowing anyone.

The process was easy and communication was always timely, even after normal business hours. Thank you very much.

Reply from Connor Beckman

June 4th, 2026 01:18 PM

Thanks for the fantastic review, John! I'm really glad to hear that you found the process easy and our communication timely. It's important for me to be available to my clients, even after normal business hours. I appreciate your feedback and...

I honestly didn't think y'all were going to be able to close me in 30 days, but y'all did! I was very impressed with the communication and the kindness of the team. Excellent work!!

Reply from Danielle Nunes

September 3rd, 2026 03:06 PM

Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.

Ryan did a great job of communicating our options and made a very stressful process easy.

Reply from Ryan Charles

November 28th, 2024 02:33 PM

I'm thrilled to hear that I was able to make the process easy for you, George. Communication is key, especially when it comes to understanding your options. Your positive feedback is much appreciated. Thanks for choosing ALCOVA Mortgage and...

Jason was a great communicator and worked well with us. He was very understanding with us being first time homebuyers and had our best interests in mind. In all I would highly recommend him to anyone I know purchasing a hone.

Reply from Jason Helmintoller

November 28th, 2024 02:10 PM

Thank you, Jalen. I'm thrilled to hear that you had a great experience with me at ALCOVA Mortgage. As a Loan Officer, my main goal is to ensure that the home-buying process is smooth and understandable, especially for first-time homebuyers....

We trust Ryan to guide us!

Reply from Ryan Charles

November 28th, 2024 02:06 PM

I'm thrilled to hear you put your trust in me, Christine. It's my top priority to provide reliable guidance to all my clients at ALCOVA Mortgage. Knowing you rated my services with 5 stars truly makes my day. Thank you for sharing your positive...

If you are looking to buy a home, DO IT WITH ALCOVA! Russell Smith and his team were responsive, communicative, and truly cared about making sure we fully understood everything. As a first time homebuyer, we were anxious! Russell and his team...

Reply from Russell Smith

March 2nd, 2025 01:35 PM

Daisy, thank you so much for your kind words and for taking the time to share your experience. It was a pleasure working with you and guiding you through the home-buying process. I'm thrilled to hear that we were able to ease your anxieties...

Russell demonstrates strengths in communication, education, and expertise. He was always available for our quesitons and he is so great at explaining things. Thank you Russell!

Reply from Russell Smith, NMLS 78989

November 25th, 2024 06:38 PM

I'm so pleased to hear that you found my communication, education, and expertise to your satisfaction, Daisy. Your kind words and the time you've taken to write this review are greatly appreciated. I'm here to assist with any future inquiries...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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