

ALCOVA Mortgage, Roanoke, VA
Showing You The Way Home
Roanoke, VA

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Brad's Communication was amazing! I will definitely use him again and recommend to all our family and friends!
Reply from Brad Waldman
July 15th, 2025 03:10 PM
Delorita, thank you for your kind words about my communication. I'm thrilled to know you had such a positive experience. I look forward to working with you again and appreciate your recommendations to your family and friends.
Matt and the ALCOVA team was very kind and professional. Matt, also made sure I had a good understanding during each step of the process.
Reply from Matthew Reed
July 15th, 2025 12:48 PM
Ashley, thank you for your kind review. I'm glad to hear that you felt well-informed and appreciated the professionalism from both me and the ALCOVA team. It's important to me that every step of the process is clear and understandable for my...
read more
Jason was very responsive and helpful no matter the time or day we had question. He was also very knowledgeable in every aspect of the loan.
Reply from Jason Inglish
July 12th, 2025 01:38 PM
I'm so glad to hear you felt supported throughout the process, Shannon. Being responsive and knowledgeable is important to me, and I'm pleased it helped make your experience a positive one. Thank you for choosing ALCOVA Mortgage, and if you...
read more
Fast and efficient
Reply from Russell Smith
July 14th, 2025 03:07 PM
Jarred, thank you for your kind feedback. I'm pleased to hear that you found the process both fast and efficient. It’s important to me that everything runs smoothly for our clients, and I'm glad this was your experience. If you ever need assistance...
read more
Sarah and the entire staff that worked along side her, Missy Rice and Cassie Hinchey, were all very personable. They were easy to get ahold of with any questions I had, they were fast to answer, and understanding when I wasn't sure what to...
read more
Reply from Sarah Dudley
July 15th, 2025 02:29 AM
Thank you, Damion, for sharing your thoughts. It's wonderful to hear that you felt supported and valued throughout the process. I’m glad that both my colleagues, Missy Rice and Cassie Hinchey, and I could make this experience personable and...
read more
Barry was great to work with! He always responded quickly and professionally. He made the whole process so easy.
Reply from Barry Moore
July 12th, 2025 04:43 AM
I'm really pleased to hear that you found the process easy and felt well-supported, Kelly. It was my goal to ensure everything went smoothly for you. Thank you for your kind words and for trusting me with such an important experience.
The process in general is really onerous. Melissa's help made it much better.
Reply from Melissa Potter
July 14th, 2025 09:38 PM
Thank you, Joseph, for sharing your experience. I understand how challenging the process can be, and I'm pleased to know that my assistance made a positive difference for you. If there's anything further I can do to support you, please don't...
read more
Matt and his team were amazing!!!! They were very informative every step of the process. I truly appreciate their assistance and patienc.
Reply from Matthew Reed
July 14th, 2025 08:25 PM
Bernice, thank you so much for your kind words. I'm glad to hear that you found the process informative and appreciated the assistance and patience from my team and me. It was a pleasure to guide you through each step. If there's anything more...
read more
Prior to getting set up with Austin my our famiLu had unpleasant experiences with other lenders. Austin was so helpful, espespecially for a first time buyer. He was positive, proactive, thoughtful , as well as communicated clearly and effectively....
read more
Reply from Austin Combs
July 14th, 2025 07:00 PM
I'm grateful for your review, Taylor. It's wonderful to hear that I could provide the support and clear communication you needed, especially as a first-time buyer. I'm glad to have made a positive impact on your experience after previous challenges...
read more
Sally made everything smooth and easy for us being first time homebuyers, she explained everything in detail and made it a nonstressful situation, always finding the best options for us .
Reply from Sally Wade
July 14th, 2025 06:09 PM
I’m so pleased to know that your experience as first-time homebuyers felt smooth and stress-free. It was a privilege to guide you and ensure you had a clear understanding of each step. Helping you find the best options was my priority. Thank...
read more
4801–4810 of 31955
About
At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way.
We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Non-QM
DSCR Loans
Cash-Out Refinances
Bank Statement Loans
Our Company
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Videos



Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance