ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,954)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,954)

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Robert is great to work with and easy to understand. Dealing with a mortgage can be stressful, but he breaks down the numbers and provides you with options. He’s professional and funny, which makes the environment feel safe. I would recommend...

Robert is such a friendly and personable, yet very professional man! He talks to you like he's family - he truly cares about the information you're being given and makes sure you understand the choices you're making. Write down "Robert's rules"...

Reply from Robert Bates

December 6th, 2025 04:08 PM

It was a pleasure working with you towards your home purchase goal! I hope you have many happy years in your new place. Merry Christmas!

Incredible experience working with Russell, Amy and entire Alcova team. They were top notch and get things done ahead of closing. Amazing experience!

Reply from Owner

December 9th, 2025 04:22 PM

thank you so much for the great review and more importantly, congratulations on your successful closing!

Russel, Amy and the entire Alcova team were amazing during the entire process. They made it feel so smooth, easy and effortless. Attention to detail, extremely timely as we were in a very short closing window and communication was top notch....

Reply from Russell Smith and The Dream Team at...

December 6th, 2025 04:13 PM

Christina, thank you for taking the time to share your experience. It’s wonderful to hear that you felt the process was smooth and effortless. Ensuring clear communication and attention to detail are priorities for me, especially during a short...

Jason was so easy to communicate with and helped us through each and every step. He explained everything very thoroughly and left no stone unturned. As first time home buyers, my husband and I had the best experience through Jason.

Reply from Jason Helmintoller

December 9th, 2025 03:10 PM

Ashlyn, it's wonderful to hear that your experience as first-time home buyers was smooth and informative. I aim to make the process as clear and supportive as possible, so I'm glad to know that my explanations and assistance were helpful. If...

Great communication, very laid-back time frames. Very comfortable to work with.

Reply from Glenn Harshman

December 9th, 2025 07:15 PM

Thank you for sharing your experience, Caleb. I'm glad to know that you felt at ease with the communication and timelines. Ensuring a comfortable process is important to me. I appreciate your feedback and trust in ALCOVA Mortgage.

way that their whole team work together and their patience and willingness to help

Reply from Joel Vest

December 9th, 2025 07:52 PM

I'm pleased to know you had a positive experience with my team's efforts and patience during the process. Your acknowledgment of our willingness to help means a lot. Thank you for sharing your feedback!

New home buyer,had questions and got answers no matter what time I

Reply from Mitch Sellers

December 9th, 2025 05:51 PM

I'm glad I could assist you with your questions throughout the home buying process, Travis. It's important to me to be available when needed, ensuring you feel informed and supported. If there's anything more I can do for you in the future,...

I had to close in three weeks, right in the middle of Thanksgiving an they made it happen. And the communication was great straight to the point with things.

Chris was extremely helpful and responsive. Many times he went above and beyond to answer our questions and help us through the mortgage process. He gave frequent updates and was extremely helpful!

Reply from Chris Montgomery

December 5th, 2025 08:32 PM

Thanks so much Fiona!! Congratulations on your new home!!

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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