ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,954)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,954)

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5 Star

98%

4 Star

3 Star

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1 Star

Patience and fairness, walking us through when we did not understand somethings.

Reply from Anthony Davis

December 19th, 2025 09:26 PM

I'm grateful for your kind words, Theophilus. Providing you with clarity and support was a priority for me, and I'm glad to know it made a difference. Thank you for trusting me to guide you through the process. If there's anything more I can...

Knowledgeable staff, professional individuals and the ability to work well with clients .

Reply from Russell Smith and The Dream Team at...

December 16th, 2025 12:58 AM

Your acknowledgment of the team's knowledge and professionalism is appreciated. I'm committed to ensuring a positive experience with ALCOVA Mortgage, and it's great to hear that you felt well-supported. If there's anything else I can assist...

Sandy was fantastic to work with and broke everything down for me and answered every question I had. Would love to work with her again! Thank you Sandy!

Reply from Sandy Bogese

December 18th, 2025 05:24 PM

I’m glad to hear that I could make the process clear and answer all your questions, Benjamin. It was great working with you, and I appreciate your kind words. If you ever need assistance again in the future, don’t hesitate to reach out. Thank...

Sam was outstanding to work with. He was always easy to reach by phone or text, extremely informative, and impressively fast throughout the entire process. We ran into multiple headaches that other lenders struggled to handle, and Sam navigated...

Reply from Owner

December 15th, 2025 05:46 PM

Thank you for the wonderful review, Andy! We can’t wait to link up again on the next one!

DAVID WAS GREAT TO WORK WITH AND ALWAYS WILLING TO COMMUNICATE WITH MY WIFE AND I NO MATTER THE TIME I APPRECITED HIS CUSTOMER SERVICE

Reply from David Bates

December 18th, 2025 04:35 PM

It's wonderful to hear that you appreciated the communication and customer service, Nathan. Ensuring that both you and your wife had a positive experience is important to me. If there's anything else I can assist with, please feel free to reach...

Sheri went above and beyond throughout the process. Not only did she make herself available during weekends / late at night, but she was extremely transparent and went the extra mile consistently.

Reply from Sheri Wall

January 16th, 2026 03:03 PM

Thank you for the 5-Star review. If you need anything, feel free to give us a call.

Working with Chris was such a pleasure. He was very kind and patient with, always took time to answer all our questions. I look forward to working with Chris again the future and will recommend anyone looking to purchase a home.

Reply from Chris Waggett

July 1st, 2026 04:25 PM

I'm grateful for your kind words, Danny. It's rewarding to know that I could assist you and Angela with patience and clarity. Looking forward to the opportunity to work with you again in the future. If you or anyone you know needs assistance...

Matt Reed and his team were a plessure to work with. Matt was always available and answered all my questions. i would for sure recommend Alcova Mortage & Matt Reed to friends & family.

Reply from Matthew Reed

December 18th, 2025 08:26 PM

Stephen, your feedback is much appreciated. It's great to hear that I could be available to address all your questions. Thank you for considering recommending ALCOVA Mortgage and me to your friends and family. If you need further assistance...

Todo bien la atencion y muy buen servicio y rapido

Communicate throughout the process was flawless

Reply from Russell Smith and The Dream Team at...

December 15th, 2025 01:31 PM

Taura, thank you for your feedback. I'm pleased to hear that the communication process was smooth for you. Keeping things clear and efficient is an important part of what I strive to provide. If there's anything more you need, feel free to...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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