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ALCOVA Mortgage in Roanoke, VA

ALCOVA Mortgage, Roanoke, VA

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Roanoke, VA
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At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals a... Show More
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  • M
    Mary A W
    Amherst, VA
    Posted on May 3rd, 2026 07:58 PM
    Went very smooth didnt feel any stress was made sure I was informed on any issues and helped ease my mind on any matter.. made closing very plesant ..
    Reply from Andrew Shields
    May 6th, 2026 07:59 PM
    I'm glad to hear that the process was smooth and stress-free for you, Mary. Keeping you informed and easing your mind during the process is important to me. If you have any more questions or need further assistance in the future, feel free...
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  • T
    Tracy B
    Deerfield, VA
    Posted on May 3rd, 2026 05:49 PM
    From day 1...kept me updated and was able to close on the original date. Very friendly and helpful staff.
    Reply from Sarah Dudley
    May 6th, 2026 05:49 PM
    Tracy, I'm happy to know that you felt well-informed throughout the process and that we were able to close on the original date. I appreciate your kind words about the friendliness and helpfulness of the staff. If you ever need anything else,...
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  • J
    Jason G S
    Highland Springs, VA
    Posted on May 3rd, 2026 01:54 PM
    Everybody was very clear on what needed to be done. I asked a lot of questions that were all answered promptly. Everyone involved were always responsive. Overall the experience was painless and better than expected.
    Reply from Kara Taylor
    May 5th, 2026 06:15 PM
    I'm glad to hear that your experience was better than expected, Jason. It's great to know that we could provide clear communication and prompt responses to your questions. Thank you for sharing your positive experience with ALCOVA Mortgage!
  • T
    Trent I P
    Clarendon, NC
    Posted on May 3rd, 2026 12:33 AM
    Russell and his team are great people. There were never any questions of where we were in the process because of the wonderful communication. This is the second time we have used Russell and his team and he will definitely be the first call...
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    Reply from Russell Smith and The Dream Team at...
    May 3rd, 2026 11:01 AM
    I'm pleased to know that the communication from me and my team made your experience smooth, Trent. It's appreciated to hear that you chose us for a second time and plan to reach out again in the future. Your trust in us is greatly appreciated...
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  • Encompass
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    Surya R
    Chantilly, VA
    Posted on May 2nd, 2026 07:35 PM
    The communication was seamless from the inital offer to the final signatures and the timeline was spot-on.
    Reply from Ken Byrne
    May 5th, 2026 07:35 PM
    Surya, thank you for sharing your experience. I'm glad to know that the communication throughout the process was seamless and that the timeline met your expectations. If you have any further questions or need assistance, please feel free to...
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  • E
    Erik A C
    Raytown, MO
    Posted on May 2nd, 2026 02:29 PM
    Very communicative every step of the way! No surprises during the entire process which was great!
    Reply from Robert Bearce
    May 5th, 2026 04:00 PM
    Thank you for sharing your experience, Erik. I'm pleased to know that my communication helped make the process smooth and surprise-free for you. Your satisfaction is important to me, and I'm grateful for your feedback.
  • A
    Andrew T T
    Charlotte, NC
    Posted on May 2nd, 2026 02:08 PM
    I wanted to take a moment to sincerely thank all of you for the effort, coordination, and attention to detail that went into getting everything completed in time for my closing. While the process was certainly thorough, it’s clear that level...
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    Reply from Chris Taylor
    May 5th, 2026 02:09 PM
    Andrew, I appreciate your sincere acknowledgment of the effort and coordination involved in your closing process. It's gratifying to know that the diligence and attention to detail provided peace of mind for you. Your confidence in my work...
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  • N
    Nelson R
    Gastonia, NC
    Posted on May 2nd, 2026 02:08 PM
    Amazing It went very smooth for me
    Reply from Chris Taylor
    May 5th, 2026 02:09 PM
    I'm happy to hear that everything went smoothly for you, Nelson. Thank you for sharing your positive experience. If you ever need assistance in the future, please feel free to reach out.
  • C
    Courtney P S
    Wilmington, NC
    Posted on May 2nd, 2026 02:03 PM
    Dan and the team were wonderful to work with. They communicated through every step of the process and the app made submitting documents so easy.
    Reply from Daniel Opirhory
    May 5th, 2026 02:04 PM
    Courtney, I'm pleased to hear that you found our communication effective and the app helpful for submitting documents. It was great working with you and ensuring a smooth process. Thank you for sharing your experience!
  • J
    Joseph W S
    Luray, VA
    Posted on May 2nd, 2026 01:38 PM
    she was fast and was on top of everything and if I had any questions she answer them and she helped me with things that I didn't understand
    Reply from Leslie Currle
    May 5th, 2026 01:39 PM
    I'm glad to hear that I could assist you effectively, Joseph. It's important to me to be responsive and helpful with any questions you have. If there's anything else you need, please feel free to reach out.
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    About
    At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Non-QM
    DSCR Loans
    Cash-Out Refinances
    Bank Statement Loans
    Our Company

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
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    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance