ALCOVA Mortgage, Roanoke, VA

Showing You The Way Home

Roanoke, VA

4.95

(31,927)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 462-5268

Roanoke, VA

https://alcova.com/

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4.95

(31,927)

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5 Star

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Tim is efficient and extremely helpful. He walked us thru every step with a smile. We couldn't possibly have gotten anyone with more professionalism and friendliness!!

Reply from Timothy Grainger

May 5th, 2026 01:23 PM

Thank you so much for your kind words, Donna. I'm happy to hear that my approach was both professional and friendly, and that I could guide you through each step with ease. If there's anything more I can assist you with in the future, please...

Gina was kind and got me the info I beeded in a quick ant timely and efficient way

Reply from Gina Starr

May 5th, 2026 01:10 PM

Dawson, I'm happy to hear I could provide the information you needed efficiently. Thank you for your positive feedback and for working with me at ALCOVA Mortgage.

Jody is very efficient with her time and always made sure to get back to me the same day I reached out to her.

Reply from Jody Emerick

May 2nd, 2026 01:39 PM

Thank you, Zachary. I appreciate your kind words and am pleased that my efficiency and responsiveness met your expectations. If there's anything more I can do for you, don't hesitate to let me know.

Her timeliness, responsiveness, and expertise made navigating an otherwise difficult and stressful situation even easier. She offered a calming and stable voice even when things felt hectic.

Reply from Kara Taylor

May 2nd, 2026 07:56 PM

Dylan, I'm grateful to hear that my timeliness and expertise helped ease the process for you. It's important to me to provide a calming and supportive experience, especially during challenging times. Thank you for your kind words and for choosing...

Bob is the best! super helpful and made me feel less anxious about the process

Reply from Bob Kennedy

May 5th, 2026 07:07 PM

Justin, I'm grateful for your kind words. It's good to know that I could help ease your anxiety and be of assistance throughout the process. If you or Cody have any more questions or need help in the future, please feel free to reach out.

Being patient while gathered info you

Reply from Jason Helmintoller

May 5th, 2026 02:54 PM

Perry, I appreciate your recognition of my patience during the information-gathering process. It's important to me that you felt supported throughout. If there's anything else I can help with, please let me know.

Punctual and always happy to answer any questions I had, even if they were stupid. Never made me feel not listened to. And made sure I was satisfied with my first loan experience. Would recommend

Nabria went above and beyond for me and my family,highly impressed and appreciative to her and her team. Definitely will be doing more business together in the future.

Reply from Nabria Beck

May 4th, 2026 05:58 PM

Tony, I'm grateful for your kind words and glad to know that you and your family had a positive experience. I look forward to working with you again in the future. If there's anything else you need, please feel free to reach out.

Smooth and as painless as possible Really appreciate Jason's help!

Response time and over all professionalism was outstanding. Super helpful and answered any and every question I had.

Reply from Jae Goess & The Dream Team at ALCOV...

May 1st, 2026 07:24 PM

Congratulations again on your new home Kyle! It was wonderful to meet your family as well ;]. I'm grateful for your kind words. I'm pleased to hear that you found my responsiveness and professionalism helpful throughout the process. If you...

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About

At ALCOVA Mortgage, we believe getting a mortgage should feel personal—not transactional. Whether you're buying your first home, moving into your next one, refinancing, or exploring your home equity, our experienced mortgage professionals are here to provide personalized guidance every step of the way. We take the time to understand each borrower's unique needs, answer questions, and help make the financing process as smooth and straightforward as possible. With a wide range of home loan options and a commitment to clear communication and exceptional service, we're here to help you move forward with confidence.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Down Payment Assistance

Conventional Home Loan

Mortgage Refinance

USDA Loans

Non-QM

DSCR Loans

Cash-Out Refinances

Bank Statement Loans

Our Company

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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