1st Security Bank Home Lending, Mountlake Terrace, WA
Mountlake Terrace, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan... Show More
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Charles is on it. He is timely, precise, and extremely knowledgeable.
Reply from Charles Cuthbert
February 3rd, 2026 11:04 PM
I appreciate your thoughtful review, Willem. It's great to hear that you found my support timely and precise. Your feedback motivates me to continue providing knowledgeable assistance in all aspects of home lending. If you have any more questions...
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Good communication and friendly staff
Reply from Alycia Edmonds
December 2nd, 2025 10:04 PM
It's great to know that you appreciated the communication and found the staff friendly. It was a pleasure to assist you, and I'm glad we could contribute positively to your experience at 1st Security Bank Home Lending. Thank you for your feedback!...
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We appreciate your timely responses and positive communication style. It's clear that you're very knowledgeable, but you're able to interact in a way that feels natural and not intimidating.
Reply from Alycia Edmonds, XCO
October 16th, 2025 09:38 PM
Thank you so much, Laura! This means the world to my team and me. We loved helping you guys with your home loan!
Sheena exhibited the top three attributes I look for in those who make me want to be a repeat customer.1. She did what she said she would do.2. She communicated promptly and well.3. She took full ownership of her responsibilites. These are...
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Reply from Sheena Brown
October 21st, 2025 04:02 PM
Wow, thank you Emanuel! I appreciate you taking the time to write a review, it was my pleasure assisting you in this exciting time!
We loved that fact that you guys would always respond right away and always had an answer to our questions and solutions to our problems. Thank you Dago, Selina and Alex.
I was so impressed with Matt's patience, depth of knowledge, thorough answers, and the time that he took to spend time with my wife and me when we went to the 1st Security Bank office in Vancouver.
Reply from Matt Schiefer | Schiefer Group
October 17th, 2025 05:01 PM
It's great to know that our efforts resonated with you and your wife. Taking the time to provide thorough answers and support is a key part of our teams approach, and I'm glad you appreciated it. Thank you for sharing your experience.
Eric Melling and his team were very helpful during out first home buying proces! We greatly appreciated them.
Reply from Eric Melling -1st Security Bank
November 10th, 2025 05:00 PM
I truly appreciate your kind feedback, Sadie. It was a pleasure assisting you through your first home buying process. Your appreciation means a lot, and I'm grateful that you chose us for such an important journey. If you need anything in the...
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What was great: reponsiveness and patience as we navigated multiple sales that fell through. For improvement: the automatic monthly pay setup needs better information on setup/implementation/confirmation
Reply from Sheena Brown
October 14th, 2025 06:12 PM
Thank you so much for your feedback, Stephen! We don't like you to overwhelm you prior to closing, so we provide borrowers with the tools necessary to pay their mortgage after the loan closes. We apologize for any confusion and thanks again...
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Terence made it great!
Reply from Terence Fleischer
October 14th, 2025 05:24 PM
Thanks Jane!
Eric is very calm but also very informative and good at his job.
791–800 of 11502
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved “in-house,” cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, “WOWED” customers.
1st Security Bank was rated the #1 bank based in Washington State with over $100 million in assets by Banker's Caddy, an independent bank rating agency in St. Louis, Missouri; was named one of the top 200 Healthiest Banks in the U.S. by DepositAccounts.com in 2014, 2015 and 2016; was named a finalist in its class in the Puget Sound Business Journal's 2015, 2016 and 2017 Washington's Best Workplaces contests; was named one of 34 "Bank and Thrift All Stars" by Sandler O'Neill, and is a repeat recipient of the Raymond James Community Bankers Cup Award.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.