1st Security Bank Home Lending, Mountlake Terrace, WA
Mountlake Terrace, WA
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan... Show More
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Caleb Johns
Caleb was incredible… best I have ever worked with and made my complicated application look easy…. He met every timeline and every promise and was beyond amazing.. earned my business and my friend’s business
This was my first time doing a cash out refi. Alycia and her team provided some great advice and walked me through. They made the process streamline and easy to understand.
Spamming requests for feedback for a pretty understood process isn’t very fun, and having a feedback form that punishes with more mandatory questions when you don’t rate the service high enough punishes honesty
Reply from Eric Melling
September 21st, 2023 06:49 PM
I appreciate your candid feedback, Mathew. It's important for us at 1st Security Bank Home Lending to create a comfortable environment for our clients, and we clearly missed the mark in this instance. I apologize if our feedback process seemed...
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It was an incredibly smooth and VERY painless experience. Chris and her team were very helpful and I would recommend them to anyone!
Great job!!
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Troy Gorelick
Troy was responsive, attentive and patient with me in my first home-buying process. He has worked with my family for many years to help us through this daunting process and he has always ensured we were up to date with all necessary documentation....
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Very helpful on a quick turn from old to new. Got us in our new place on time as scheduled!
The communication was outstanding. She does a wonderful job of making sure you understand the whole process while taking on the brunt of the work so you don’t have to worry about the small details.
Phenomenal work!
It was easy and very little effective. I provided what was needed and your team handled the rest.
Reply from Eric Melling
September 21st, 2023 06:49 PM
I'm delighted to hear that you found our process effective and easy, Melissa. We aim to provide our customers with a seamless experience by taking care of all the nitty-gritty details. Your rating and feedback mean a lot to us at 1st Security...
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Terence and his team were efficient, kind and helpful. It was a great experience and as my first time getting a bank loan on my own, it was very educational. Terence answered my many, many questions with patience and in a way that I could understand....
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Awesome team, super responsive and accurate
3731–3740 of 11512
About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to “WOW” each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved “in-house,” cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, “WOWED” customers.
1st Security Bank was rated the #1 bank based in Washington State with over $100 million in assets by Banker's Caddy, an independent bank rating agency in St. Louis, Missouri; was named one of the top 200 Healthiest Banks in the U.S. by DepositAccounts.com in 2014, 2015 and 2016; was named a finalist in its class in the Puget Sound Business Journal's 2015, 2016 and 2017 Washington's Best Workplaces contests; was named one of 34 "Bank and Thrift All Stars" by Sandler O'Neill, and is a repeat recipient of the Raymond James Community Bankers Cup Award.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.