New American Funding - Cayla Smith
New American Funding - Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Quickly returned calls/texts/emails. Caylahad my best interest in mind when giving me options in the beginning. Overall a great experience
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Cayla seemed genuinely interested in and committed to doing whatever she could to help me get approved for a loan that had the best possible terms for meeting my refinancing needs. I really appreciated her friendliness, frequent communication,...
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Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Straight to the point,
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
I appreciate your direct feedback, Reginald. At New American Funding, we strive to make the process as smooth and straightforward and efficient as possible. Thank you for the positive rating. I'm looking forward to serving your future needs...
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Knowledgeable, timely, courteous, respectful, good to follow through on and follow up in all matters.
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Cayla was very helpful and personable and answered all our questions.
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
I'm so grateful for your kind words, Darla. It was my pleasure to answer all your questions and assist you. I strive to continue providing excellent service to all clients at New American Funding. Thank you for your fantastic rating, it truly...
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Cayla and team were great
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
No thank you
Cayla is simply amazing. She is communicative, smart, and always, always, always sounds like she is smiling. This is the second time that I've had the opportunity to work with her and I would not hesitate to recommend her!
Cayla rocks
Cayla was wonderful. She was helpful and very patient. She was very knowledgeable and took her time explaining things to me.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Memberships
- MBA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing