New American Funding - Cayla Smith
New American Funding - Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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Cayla went above and beyond to walk us through the entire process when my husband and I decided to apply for a HELOC through New American Funding. Her professional demeanor and assistance was truly appreciated. She answered all our questions...
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Great experience
Reply from Cayla Smith
June 5th, 2026 03:58 PM
I'm pleased to hear you had a great experience, Edward. Thank you for the wonderful rating. If there's anything else I can assist you with at New American Funding, please feel free to reach out.
I am very grateful with Cayla and Jennifer they really did a terrific job answering and explaining every thing to getting my refinance done on my home. also they made easy and quick they were able to get me refinance in just under a month which...
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Reply from New American Funding - Cayla Smith
April 9th, 2026 04:45 PM
I greatly appreciate your generous feedback, and it was a pleasure to be able to help you out, Johnny! I'm really glad that Jennifer and I could make the process straightforward and swift for you. Thank you for recommending New American Funding—your...
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Cayla made the whole experience easy, understanding, and quick. Always able to answer questions and always ready to help!
Reply from New American Funding - Cayla Smith
March 2nd, 2026 11:42 PM
It's great to hear that you found the process easy and efficient, Kyle. Thank you for your positive feedback! If you have any more questions or need assistance in the future, feel free to reach out.
Cayla was nice to work with . Continually followed up and was available when we had questions
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
Nathan, I'm happy to know that you had a positive experience working with me. If there’s anything more I can assist you with, please feel free to reach out anytime!
The communication between Cayla and Kylie was always timely and they explained the process clearly as we followed each step.
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
I'm so happy to know that you found the communication with Kylie and me to be timely and clear. Ensuring that the process is easy to understand is important to me, and I'm glad you felt well-informed each step of the way. If you have any further...
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Cayla kept the process moving forward and was accessable to anser any questions we had
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
James, I'm happy to see that you found the process smooth and that I was able to assist with your questions. If there's anything more I can help with, don't hesitate to let me know!
Both Cayla and Rene were ACCESSIBLE! Any questions I had were timely answered and any concerns were timely addressed. EXCELLENT service!
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
Rita, I appreciate your feedback, and I'm glad that both Rene and I were able to promptly address your questions and concerns. It's important to me to provide accessible and excellent service. If there's anything else you need, please don't...
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Just keeping up the good work and following up on everything I need to know next. Like i said keep up the good work
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
Thank you, Debrah, for your encouraging words. I'm glad to hear that the follow-up and information provided were helpful to you. It's always my aim to keep things running smoothly and address any needs you may have. If there's anything else...
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The overall experience of the agents information timeliness and character enjoy working with them and we work with them again if I have to thank you
Reply from New American Funding - Cayla Smith
February 27th, 2026 04:43 PM
Thank you for taking time to leave a response! I really enjoyed working with you guys and look forward to helping you in the future!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Search Rank ScoreLearn More →
207
/850
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Memberships
- MBA
Addresses and Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing