New American Funding - Cayla Smith
New American Funding - Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Overall experience was great, Cayla and her team worked together throughou the proces. My husband and I are grateful for all the hard wor, and we appreciate it all.
Reachable, great explanation and understandable, listening and answering questions very responsibly.
professional friendly
cayla was right there with me every step of the way throughly explaining everything to me !
Reply from New American Funding - Cayla Smith
September 1st, 2026 10:25 PM
Thank you for your kind words, and I'm happy to know you had a great experience. If you have any more questions or need further assistance at New American Funding, just let me know!
She listened to our needs and assited us through the initial loan parameters of what we were wanting. She tkept us informed of the loan process and timelines. She was very pleasant to speak to. We felt sincerity and honesty when she spoke to...
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Reply from New American Funding - Cayla Smith
September 1st, 2026 10:24 PM
Thank you for sharing your experience, John. I'm grateful to hear you were happy with your experience! Please let me know if I can help you guys in the future!
Cayla Smith and Mona was a great tema to work with. I would recommend both of them to my fr=amily, friends and neighbors. Having someone twho knows the process and walked you through every step of the way was great Communication was on point,...
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Reply from New American Funding - Cayla Smith
August 6th, 2026 11:34 PM
Thank you so much for your kind words, Karen. I'm glad to hear that Mona and I could provide you with the support and communication you needed throughout the process. Please let me know if there is anything else I can help with. I look forward...
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Cayla was very informative and was always there to answer any questions we had no matter how ridiculous they were. Hyuen was also very helpful and kept us updated.
Reply from New American Funding - Cayla Smith
August 4th, 2026 07:10 PM
I'm grateful for your kind words, Leigh. I'm happy Huyen and I were able to keep the process moving as smooth as possible. I look forward to helping you and your family if you need anything in the future!
I am 60 years old and have owned many homes with many mortgages; this by far was the BEST mortgage experience I have ever had! Even with a few credit issues and an unknown lein on the property NAF, got me approved and closed in under 30 days,...
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Reply from New American Funding - Cayla Smith
July 13th, 2026 11:14 PM
I'm grateful for your kind words, Scott. It's great to hear that this was your best mortgage experience! I'm pleased I could assist you in achieving your refinancing goals swiftly. Please feel free to reach out whenever you need assistance...
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A few recommendations:
Provide a timeline of activities
Reminder on closing to have two forms of government ID
Reply from New American Funding - Cayla Smith
July 2nd, 2026 04:05 PM
Thank you for your valuable suggestions, Victor. I appreciate your feedback and will certainly consider your recommendations to improve the loan experience. Please let me know if I can help you in the future or if you have any other questions....
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Cayla communicates effecitvely, answers all question thoroughy and makes sure to help you understand the process.
Reply from New American Funding - Cayla Smith
June 29th, 2026 08:04 PM
I'm grateful for your feedback, DJ. I'm happy to help you with any mortgage needs that may arise in the future. I look forward to talking with you soon!
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Memberships
- MBA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing