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Cathy Strawn, Ruoff Mortgage
VP Branch Manager | NMLS# 132721 | Ruoff Mortgage ...
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Great communication,. Made it easy for this old woman, Thank you for your excellent service!
Reply from Owner
October 9th, 2024 03:14 PM
Hi Sharyn! Thank you so much for the wonderful review and kind words. We are so pleased you had a great experience- we loved working with you! If there's anything we can do to help you in the future, please let us know. Enjoy your beautiful...
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Great communication and making everything easy for an old woman. You were awesome!
Reply from Cathy Strawn
October 9th, 2024 03:14 PM
Hi Sharyn! Thank you so much for the wonderful review and kind words. We are so pleased you had a great experience- we loved working with you! If there's anything we can do to help you in the future, please let us know. Enjoy your beautiful...
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They made sure to communicate promptly and efficiently if I had any questions or concerns. They kept me up to date on any new changes and made sure I was comfortable with understanding them. I felt like they had my best interest in mind through...
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Reply from Cathy Strawn
September 20th, 2024 03:41 PM
Hi Bailey! Thank you so much for the wonderful review and kind words. We're thrilled you had a great experience- we loved working with you and appreciate Debbie's referral. If there's anything we can do to help you in the future, please let...
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Loved working with Cathy and Michael on our initial purchase as well as refinance. Can't wait to work with them again!
Reply from Owner
September 9th, 2024 09:59 PM
Strawn Lending Team appreciates your business and happy to reduce your interest rate with your refinance.
Michael and Cathy are a great team and are always quick to answer any questions. The transaction came together quickly and smoothly. It is a pleasure to work with them, and look forward to the next opportunity to work together.
Reply from Cathy Strawn
September 9th, 2024 09:57 PM
Max, we are grateful for your kind words. Your satisfaction is the Strawn Team's primary goal, and it's wonderful to hear that your experience with our team for your refinance was great. It is a pleasure working with you again. All the best,...
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Reply from Owner
October 26th, 2020 01:43 PM
Thank you for the 5-star review, Jonathon!
Michael and Cathy took great care of me as a first time home buyer. They were diligent in explaining all the steps in the process as they were happening. They took the time out of their day to answer any questions I had. They also were incredibly...
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Reply from Cathy Strawn
September 9th, 2024 09:51 PM
Thank you so much for the review, Nathan! We are so glad that you had a great experience with our team. Michael and I were grateful to assist you with the purchase of your first home and we are so excited for you and grateful your co-worker...
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Michael and Cathy are so wonderful to work with. As soon as rates started dropping Michael reached out to us about refinancing. They were always available to answer our questions, even after normal business hours.
Reply from Cathy Strawn
August 23rd, 2024 05:15 PM
Thank you, Ryan for your five-star review and kind words! We are so glad that we could help you and Jessica. It was truly a pleasure to work with you both! All the best, Cathy and Micheal - Strawn Lending Team
Wonderful communication and follow-up throughout the entire process!
Reply from Cathy Strawn, Ruoff Mortgage
August 8th, 2024 10:08 PM
Jean, Thank you so much for the kind words and five star review! We are pleased to hear that you had a great experience with our team. It was a pleasure to work with you as well. If there's anything we can ever do for you in the future, please...
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The Strawn team is the best in the business~
Reply from Owner
August 2nd, 2024 09:41 PM
We appreciate your kind words and appreciate the opportunity to assist with your refinance. Strawn Team is here for all your mortgage questions and needs. Best, Cathy and Michael
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About
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
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Positions
- Ruoff Mortgage Company - Vice President and Branch Manager Aug 30th, 2016 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 132721
Achievements
- 2020 Ruoff Branch/Sales Manager of the Year
- Five Star Professional winner for 13 years
- Carmel Public Arts Advisory Council for the Mayor from 2018 through 2023
Hobbies
- Boating
- Traveling
- Golfing
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