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Cathy Strawn, Ruoff Mortgage
VP Branch Manager | NMLS# 132721 | Ruoff Mortgage ...
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Easy and informative
Reply from Cathy Strawn
July 9th, 2024 07:54 PM
Hello Ali, Michael and I are so delighted to hear that you found our process easy and informative. Thank you for taking the time to leave such a positive review. If there's anything we can do for you and Ray in the future, please let us know!...
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Excellent communication and so eager to help! Cathy is detail oriented, which was greatly appreciated during our closing. Couldn’t have had anyone better to assist me as a first time homebuyer!
Reply from Cathy Strawn
June 13th, 2024 08:09 PM
Kaelee, Thank you for the kind words and five star review! Michael and I were grateful to assist you with the purchase your first home and we are so excited for you! If there is anything we can every do for you, please do not hesitate to reach...
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Michael & Cathy are excellent! They always provide clear and quick communication and things are very thorough!
Reply from Cathy Strawn
June 11th, 2024 06:03 PM
Missy - Thank you so much for the five-star review! We are so glad that you had a great experience with our team. Michael and I were grateful to assist you with the purchase of your home and we are so excited for you and Brian! We appreciate...
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The Strawn team is amazing... Thanks for everything!
Reply from Cathy Strawn
June 7th, 2024 12:50 AM
Hi Adam, Michael and I appreciate the five star review! Your kind words and high rating mean a lot to us. You and Megan have always been so easy to work with and we appreciate your loyalty over the past 20 years when you purchased several homes...
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The whole process was easy and Michael and Cathy were a pleasure to work with. The communication was just right - called when I needed to act on a task in the portal. I think we closed in record time!
Reply from Cathy Strawn
June 7th, 2024 12:55 AM
Hello Annmarie, Michael and I are so delighted to hear that you found our process easy and we provided the right amount of communication. We did close in record time!! Thank you for taking the time to leave such a positive review. If there's...
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The Strawn team is the best, we are customers for life!
Reply from Cathy Strawn
June 7th, 2024 12:43 AM
Hi Megan, thank you so much for your five star review! Michael and I are thrilled for your family and appreciate your loyalty over the past 20 years. Congratulations again on the new home! If there's anything we can do to help you in the future...
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Michael and Cathy are an incredible team. I contacted them on a weekend when our family found the house of our dreams, and they were able to get us a pre-approval letter within the hour. Throughout the process, they were quick to respond, and...
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Reply from Cathy Strawn
May 8th, 2024 10:19 PM
Thank you so much for the five-star review, Max! We are so glad that you had a great experience with our team. Michael and I were grateful to assist you with the purchase of your home and we are so excited for your and Maggie! If there is anything...
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The Strawn team was wonderful to work with and I’d recommend them to anyone!
Reply from Cathy Strawn
May 6th, 2024 09:56 PM
Josh, Thank you for the kind words and five star review! Michael and I were grateful to assist you with the purchase your first home and we are so excited for your and Sophie! If there is anything we can every do for you, please do not hesitate...
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About
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
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Positions
- Ruoff Mortgage Company - Vice President and Branch Manager Aug 30th, 2016 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 132721
Achievements
- 2020 Ruoff Branch/Sales Manager of the Year
- Five Star Professional winner for 13 years
- Carmel Public Arts Advisory Council for the Mayor from 2018 through 2023
Hobbies
- Boating
- Traveling
- Golfing
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