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Cathy Strawn, Ruoff Mortgage
VP Branch Manager | NMLS# 132721 | Ruoff Mortgage ...
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Not entirely Chris's fault, as we was placed in a difficult situation with the departure of my preferred loan officer. That said, I felt Chris rushed getting me information (only after i reached out to Ruoff to find out who had taken over my...
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Michael and Cathy were professional, personable, and knowledgeable . They made our first home buying process a breeze with their quick and clear communication, friendly conversation, and extensive knowledge. I cannot recommend working with...
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Reply from Cathy Strawn
January 6th, 2025 07:47 PM
Thank you for the five-star review, Lauren! So glad that we got to work together and we are happy you had a terrific experience with our team. You and David were great to work with! Please let us know if there's anything we can do to help you...
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Reply from Owner
January 6th, 2025 08:04 PM
Lauren -
Thank you for the 5-star review! We appreciate your business and certainly enjoyed working with you!!
Cathy and Michael are a great team. We could not have felt more understood and supported throughout the process and will recommend Ruoff to friends and family.
Reply from Owner
January 6th, 2025 08:07 PM
Thank you for the five-star review. It was great to work with you and Lauren to purchase your beautiful home.
Cathy and Michael are a great team. We could not have felt more understood and supported throughout the process and will recommend Ruoff to friends and family.
Reply from Cathy Strawn
January 6th, 2025 08:06 PM
It is great to hear that you had a positive experience with the Strawn Team. Your satisfaction is our top priority and your feedback encourages us to continue delivering excellent service. We're truly grateful for your 5-star rating, and we...
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Michael was very helpful and knowledgeable throughout the entire process which made it very easy on us.
Michael was very helpful and knowledgeable throughout the entire process which made it very easy on us.
Reply from Cathy Strawn
December 23rd, 2024 10:05 PM
Thank you so much for the review, Gage! You were great to work with and our team is glad that you had a great experience. We are happy that we could assist with your goal of homeownership! If there's ever anything we can do for you in the future,...
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We loved working wjth Cathy and Michael
Reply from Cathy Strawn
December 23rd, 2024 10:08 PM
Thank you, Parker and Shelby for your five-star review! We appreciate your business. It was truly a pleasure to work with you. All the best, Cathy and Micheal - Strawn Lending Team
3/3
Thanks for all of the help from the Ruoff team!
Reply from Cathy Strawn
December 18th, 2024 11:02 PM
It's great to hear that you had a positive experience with the Strawn Team. Your satisfaction is our top priority and your feedback encourages us to continue delivering excellent service. We're truly grateful for your 5-star rating, and we...
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Reply from Owner
December 5th, 2024 09:02 PM
Julie -
Thank you for the 5- star Google review. We appreciate your business and glad we could close your loan early.
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About
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
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Positions
- Ruoff Mortgage Company - Vice President and Branch Manager Aug 30th, 2016 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 132721
Achievements
- 2020 Ruoff Branch/Sales Manager of the Year
- Five Star Professional winner for 13 years
- Carmel Public Arts Advisory Council for the Mayor from 2018 through 2023
Hobbies
- Boating
- Traveling
- Golfing
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