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Cathy Strawn, Ruoff Mortgage
VP Branch Manager | NMLS# 132721 | Ruoff Mortgage ...
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Michael is meticulous and works around the clock. He was professional and kindly updates me on the progress . Cathy is heartfelt and reassuring. She has a spirit that reminds you that a real human connection makes a transactional sales experience...
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Reply from Cathy Strawn
December 5th, 2024 09:01 PM
Hi Julie! Thank you so much for the wonderful review and kind words. We're thrilled you had a great experience. We loved working with you again!! If there's anything we can do to help you in the future, please let us know. Enjoy your new home!...
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We felt so comfortable and trusting of Michael! His expertise and personal touch really put our minds at ease during our buying experience with a difficult seller. Really thankful we went with Ruoff!
Reply from Owner
November 13th, 2024 12:06 AM
We are thrilled to hear that you had a positive experience, Chris! Your feedback means a lot to our team. We always strive to provide the necessary information promptly and assist through the process. Please let us know if you have any questions...
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We felt so comfortable and trusting of Michael! His expertise and personal touch really put our minds at ease during our buying experience with a difficult seller. Really thankful we went with Ruoff!
Reply from Cathy Strawn
November 20th, 2024 03:32 AM
I'm so pleased to hear that you had a positive experience, Christopher! It's important to me that all my clients feel comfortable and confident during their mortgage journey, especially when dealing with challenging sellers. Hearing that you...
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Reply from Owner
November 12th, 2024 11:59 PM
Thank you for the 5 Star review. We appreciate you and your business!!
They communicated well, completed their tasks timely, and reminded me to complete my tasks timely. Thank you.
Reply from Cathy Strawn
November 12th, 2024 11:56 PM
Thank you, Ann! It was great to work with you and Dave again. If there's ever anything we can do to help you, friends, or family in the future - please let us know. All the best, Cathy and Micheal - Strawn Lending Team
Great communication!
Reply from Cathy Strawn
November 12th, 2024 11:42 PM
Thank you, Anna for the review! We're glad you had a great experience with us. If there's ever anything we can do for you, please let us know! All the best, Cathy and Michael - Strawn Lending Team
Did what promised and communicated the entire way!
Reply from Cathy Strawn
October 30th, 2024 03:46 PM
Thank you, Mike for your five-star review! We appreciate your business. It was truly a pleasure to work again with you and Beth. All the best, Cathy and Micheal - Strawn Lending Team
Strawn Team is always excellent!
Reply from Cathy Strawn
October 30th, 2024 03:44 PM
Thank you, Missy! It was great to work with you and Brian again. If there's ever anything we can do to help you, friends, or family in the future - please keep us in mind. All the best, Cathy and Micheal - Strawn Lending Team
The Strawn team always goes above and beyond for me and they are the reason I stick with Ruoff. I’m extremely thankful for them continuing to take care of me and always giving me the best advice!
Reply from Cathy Strawn
October 30th, 2024 03:36 PM
Thank you, Damian for your five-star review! We appreciate your business. It was truly a pleasure to work again with you. All the best, Cathy and Micheal - Strawn Lending Team
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Reply from Cathy Strawn, Ruoff Mortgage
October 16th, 2024 08:37 PM
Thank you, Rebekah for your five-star review! We appreciate your business. It was truly a pleasure to work again with you and Neill! All the best, Cathy and Micheal - Strawn Lending Team
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About
Additional Licenses: NMLS# 132721.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
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Positions
- Ruoff Mortgage Company - Vice President and Branch Manager Aug 30th, 2016 - Current
Memberships
- NMLS Member
Addresses and Serving Areas
Other Serving Areas
Year Started
1986
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 132721
Achievements
- 2020 Ruoff Branch/Sales Manager of the Year
- Five Star Professional winner for 13 years
- Carmel Public Arts Advisory Council for the Mayor from 2018 through 2023
Hobbies
- Boating
- Traveling
- Golfing
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