Top 5%
Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
-everyone involved passed their responsibility onto the next person -there was not a single point person i could always go to for information- when information was needed from me it had to be NOW then the ball was dropped on the other end-...
read more
Reply from Waterstone Mortgage
December 3rd, 2025 07:25 PM
Thank you for taking the time to express your concerns, Louis. We were sorry to hear about the difficulties you encountered with the appraisal and closing process. It sounds like communication was not as seamless as it should have been and...
read more
Carolina fast and efficiently to make sure you get into your new home as soon as possible
Reply from Carol Zink-Mailloux
December 3rd, 2025 07:42 PM
Thank you for your feedback, Darrin. It's great to hear that the process was fast and efficient in getting you into your new home. If there’s anything more I can assist you with, please don’t hesitate to reach out.
Working with this team was so much easier than other lenders. Buying a house is very difficult in this market, but one thing I never worried about was securing my mortgage.
Reply from Owner
December 17th, 2025 12:00 AM
Thank you so much Melissa, I am thrilled you were able to buy your new home!!
Carol and her team were great and quick to answer any questions.
Reply from Carol Zink-Mailloux
December 1st, 2025 05:02 PM
I appreciate your feedback, Susan. I'm glad to hear that my team and I were able to promptly address your questions. If there's anything further you need or more details you'd like to discuss, feel free to reach out to me.
We had a more challenging loan. Carol and her team did an amazing job guiding us through it and handling everything. Communication was great and we are very happy with the new property!!
Reply from Carol Zink-Mailloux
November 28th, 2025 03:26 PM
I'm pleased to hear that you are happy with your new property, Ryan. Tackling a challenging loan can certainly require careful navigation, so I'm glad that my guidance and communication met your expectations. If you need any further assistance,...
read more
Carol and her team went above and beyond to get us what we needed to be able to close on our property. There were so many twists and turns , but she kept working g for us.
Reply from Carol Zink-Mailloux
November 27th, 2025 08:34 PM
Your kind words mean a lot, Lisa. Navigating the complexities of closing on a property can indeed present some challenges, and I'm glad I could assist you through the process. My goal is always to provide support and find solutions, no matter...
read more
Carol guild me through the process of getting my home. She responds to questions fast and take time to explain. Carol is very professional, friendly and welcoming. I will definitely recommend her service.
Reply from Owner
December 8th, 2025 05:54 PM
It was such a pleasure to work with you both and I'm thrilled we were able to make it happen for you!
Carol written emails when requesting for documents and where to upload was clear and easy to understand. Carol was professional, friendly and welcoming.
Reply from Carol Zink-Mailloux
November 24th, 2025 03:53 PM
I'm grateful for your kind words, Joy. It's great to hear that my communication was clear and helpful for you. Professionalism and a friendly approach are important to me, and I'm glad it resonated with you. If there's anything else you need...
read more
Carol and her team helped me purchase my first home. They went above and beyond to help ensure the process was smooth and timely.
Reply from Carol Zink-Mailloux
November 3rd, 2025 05:46 PM
Thanks for sharing your experience, Robert. I'm glad to hear that I could assist you in purchasing your first home and that the process went smoothly and efficiently. It's always my aim to provide the support and dedication necessary for such...
read more
Very professional responsive team.
Reply from Carol Zink-Mailloux
October 20th, 2025 02:47 PM
Your feedback is appreciated, David. I'm pleased to hear that you find the team to be professional and responsive. It's important to me that these qualities are consistent in the service you receive. If there's anything further you need, feel...
read more
81–90 of 273
About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
View All
Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
View All
Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions