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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Thank you, Carol & Team! We're so appreciative on how fast and agile you all are. Truly went above and beyond, everyone was incredibly proactive. We're settled into our dream house for our sweet little one to grow up in. Thank you!!
Reply from Carol Zink-Mailloux
January 29th, 2026 02:23 PM
I'm glad to hear everything went smoothly, and I'm thrilled that you’re settled into your dream house for your family. Your satisfaction with the speed and proactivity of our process means a lot to me. If there’s anything more you need as you...
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Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Office E
Reply from Owner
January 28th, 2026 02:57 PM
I appreciate the 5-star rating, Office. If there's anything more I can assist you with, feel free to reach out.
Carol was able to get us approved and closed on our dream house after several other companies/loan officers told us they couldn't.
Reply from Carol Zink-Mailloux
January 27th, 2026 08:13 PM
It's wonderful to hear that I could assist in securing your dream home, Nathan. I understand how challenging it can be when others say something isn't possible, and I'm glad I could help change that for you. If any further questions arise or...
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Carol is alwaus very responsive and answers my questions timely and thoroughly. Understanding my total out of pocket cost to refinance was most important as I weighed that decision and she provided me adequate information that allowed me to...
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Reply from Carol Zink-Mailloux
January 27th, 2026 04:53 PM
I appreciate your kind words, Daniel. Being responsive and providing thorough information is something I prioritize, especially when it comes to helping you understand crucial details like the total out-of-pocket cost for refinancing. I'm pleased...
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Carol is charged with experience and punctuality. She is very efficient and helpful at all times of the day. We always enjoy our experience and communications with Carol and her team.
Reply from Owner
January 8th, 2026 11:00 AM
It's wonderful to know that you had a positive experience, Coral. I strive to provide efficient and reliable service, and I'm glad to hear that my efforts have met your expectations. If you need further assistance or have any questions in the...
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Always available and very helpful
Reply from Carol Zink-Mailloux
December 30th, 2025 04:31 PM
Your feedback is valued, Dillon. I'm glad to know that my availability and assistance were beneficial to you. If you need any further support or have more questions, please don't hesitate to contact me.
Carols team helped us along this entire process, as first time home buyers we were nervous and unsure of how everything worked. They answered all of our questions, and were so kind and courteous. We would definitely recommend Waterstone to...
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Reply from Carol Zink-Mailloux
December 29th, 2025 02:46 PM
I appreciate you sharing your experience, Laurynn. It means a lot to know that my team's support made a difference for you as first-time home buyers. Guiding you with kindness and clarity is always my priority, and I'm glad we could assist...
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Everyone was very communicative and my questions throughout the process were always answered right away. Given the potential unpleasantness of getting a divorce mortgage, Carol and Ray made this a breeze!
Reply from Carol Zink-Mailloux
December 29th, 2025 06:10 PM
Thank you for taking the time to share your experience, Taury. I'm pleased to hear that Ray and I were able to make the process of getting a divorce mortgage manageable for you. Ensuring your questions are addressed promptly is always important...
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I really enjoyed the quick communication and the way I felt cared for
Reply from Carol Zink-Mailloux
December 26th, 2025 05:04 PM
It's wonderful to know that you appreciated the quick communication and felt cared for throughout the process. Making sure you have a smooth experience is always my goal. If you have any more questions or need further assistance, please feel...
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Excellent all around, communication was amazing!
Reply from Carol Zink-Mailloux
December 4th, 2025 04:29 PM
Tyler, thank you for sharing your thoughts. I'm so pleased that you found the communication to be excellent throughout your experience. If there's anything else you need or any further questions you have, just let me know.
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions