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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
It is always a pleasant and professional experience working with this team! Very knowledgeable and ready to answers questions in a timely fashion.
Reply from Carol Zink-Mailloux
October 7th, 2025 03:08 PM
I appreciate your feedback, Natasha. Knowing that you find working with me to be both pleasant and professional is rewarding. Ensuring timely and knowledgeable support is something I take pride in, and I'm always here if you have more questions...
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Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Chelsea F
Reply from Owner
December 8th, 2025 05:56 PM
Chelsea thank you so much, we are so happy for you!
Carol and her team were very professional, responsive, and helpful!
Reply from Carol Zink-Mailloux NMLS#158936
October 4th, 2025 12:30 PM
Thank you for your feedback, Chelsea. I'm happy to hear that you found our professionalism, responsiveness, and assistance to be valuable. It's important to me that clients feel well-supported throughout the mortgage process. Should you have...
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Very responsive and understanding of all my questions.
Reply from Carol Zink-Mailloux NMLS#158936
October 1st, 2025 02:56 PM
I'm glad you felt that way about my responsiveness and understanding, Aimee. Answering questions thoroughly is a priority for me, and I'm pleased it met your expectations. If there's anything more I can assist you with, don't hesitate to get...
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Carol was fantastic walking me through the process of buying my first home. Would recommend her to anyone looking for a fantastic mortgage lender
Reply from Owner
December 8th, 2025 05:55 PM
Chris, you did an amazing job getting yourself into a strong position and we were honored to help you get to the end and buy your first home!
First time buying a house and Carol walked
me through the process and made it real simple for me to understand. She was fantastic and I would recommend her to anyone looking to buy
a house
Reply from Carol Zink-Mailloux NMLS#158936
September 29th, 2025 04:32 PM
I’m pleased to hear that your first home-buying experience was a smooth one, Christopher. Guiding clients through the process and making it easy to understand is something I strive for. Your recommendation means a lot, and if you ever have...
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Carol and her team are amazing! She helped me close on a mortgage that I didn't think was possible. She worked with me and answered questions throughout the entire process.
Reply from Carol Zink-Mailloux
September 24th, 2025 04:36 PM
I appreciate your kind words, Joseph. I'm glad to have been able to assist you in securing a mortgage that seemed challenging. Working closely with clients and providing answers throughout the process is important to me, and it's rewarding...
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Very willing to answer all of our questions! Were very positive and encouraging the whole time
Reply from Carol Zink-Mailloux
September 22nd, 2025 06:53 PM
It was great to read your feedback, Audrey. I’m pleased to know that my willingness to answer your questions and provide positive encouragement made a difference in your experience. Always feel free to reach out if you have more questions or...
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Carol and team were great to work with, answered questions and had paperwork complete in a timely manner Would recommend .
Reply from Carol Zink-Mailloux
September 13th, 2025 03:43 PM
I'm glad to hear that working with me and my team met your expectations. Ensuring that questions are answered and paperwork is completed promptly are top priorities in my approach. Your recommendation is truly valued, and I appreciate you sharing...
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Buying a house is hard and stressful, especially in the current market. We started our search in 2021 and after a year we called it quits - too many cash offers, inspections waived, and homes selling way, way over asking. On top of that, we...
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Reply from Owner
December 17th, 2025 12:00 AM
Noel, we appreciate your vote of confidence and in a tough market it's always a pleasure to work with such responsive people as well!
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions