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Carol Zink-Mailloux NMLS#158936
Branch Manager


University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Alyson M
Reply from Owner
March 23rd, 2026 03:17 PM
Thank you for the positive rating, Alyson. I appreciate your support and am here if you ever have any questions or need assistance in the future.
Consistent and clear communication!
Reply from Carol Zink-Mailloux
March 23rd, 2026 05:12 PM
Alyson, I'm pleased to know that you valued the consistent and clear communication throughout the process. Keeping everything straightforward is my goal, and if there's anything else you need, I'm just a message away.
Top notch. Carol and big Ray rock!
Reply from Owner
July 7th, 2026 02:08 PM
KPF, thank you for your support and kind words. It's great to know that you had a positive experience working with both myself and Ray. If you have any further questions or need assistance, feel free to reach out anytime.
Thanks for being pleasant to Amber and I. You and Ray made the process as easy as possible and worked with our budget. Good work.
Reply from Carol Zink-Mailloux
March 13th, 2026 05:29 PM
Kenneth, I'm happy to hear that you and Amber found the process straightforward and within your budget. It's always my aim to provide a pleasant experience alongside Ray. If there's anything more you need or any questions down the line, just...
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Professional and personal go a long when when going though such an adventure.
Reply from Carol Zink-Mailloux
February 9th, 2026 02:39 PM
Kelly, I'm glad to hear that the professional and personal approach resonated with you during this process. It truly was an adventure, and I appreciate the opportunity to work with you. If you ever have questions or need advice in the future,...
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Everything got done in a reasonable amount of time.
Reply from Carol Zink-Mailloux
February 9th, 2026 08:35 PM
I'm pleased to hear that everything was completed in a reasonable timeframe, Richard. Ensuring a smooth process is always my goal. If you have any more questions or need further assistance, feel free to let me know.
Carol was so wonderful to work with! Very communicative and made the entire process stress free.
Reply from Owner
February 5th, 2026 03:59 PM
Amanda, I'm really glad to hear that you found the process stress-free and that communication was effective. It was a pleasure working with you. If you need anything in the future, please feel free to touch base.
Carol and Ray were awesome to work with, very responsive to any questions and very knowledgeable
Reply from Carol Zink-Mailloux
February 2nd, 2026 09:58 PM
Karen, I appreciate your kind words. Working with you was a pleasure, and I'm glad you felt supported throughout the process. If you have any more questions or need assistance in the future, please don't hesitate to reach out.
Smooth and easy experience. We loved working with Carol!
Reply from Carol Zink-Mailloux
February 2nd, 2026 06:46 PM
Amanda, I'm pleased to know that your experience was smooth and easy. It was a pleasure working with you as well. If you have any future questions or need further assistance, feel free to reach out.
Carol & her team are truly such a gift to have in your corner. We're now settled into our dream house and it was made as stress-free as possible. Thank you Ray & Carol!
Reply from Owner
July 7th, 2026 02:08 PM
Maggie, it's great to know that you found the experience stress-free and are now settled into your dream house. Being in your corner and helping you through the process was truly rewarding for me. Should you have any future questions or need...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)

Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery

Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions