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Carol Zink-Mailloux NMLS#158936
Branch Manager


University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
The whole team was very responsive and understanding. They went the extra mile to maje make sure I was happy with everything and it was appreciated greatly in my end!
Thank you Carol!!!
Reply from Carol Zink-Mailloux
April 27th, 2026 08:34 PM
Maria, thank you so much for your kind words. I'm glad to hear that my team and I could meet your needs and ensure you were happy with everything. Your appreciation means a lot to us!
Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Kaitlin
Reply from Owner
April 21st, 2026 03:03 PM
Thank you, Kaitlin, for the 5-star rating. I appreciate your support and am glad you had a positive experience with Waterstone Mortgage.
Made and very intimidating process much simpler and easy to understand . Was always available to answer questions and give guidance
Reply from Carol Zink-Mailloux
April 20th, 2026 07:45 PM
Thank you, Kaitlin, for your kind words. I'm pleased that I could simplify the process and provide guidance whenever you needed it. If you have any more questions in the future, feel free to reach out.
Thank you for all of your help with this challenging HOA and listing agent. It is always a pleasure working with you and I know you and your team are always on top of what needs to happen to get to the closing table! I appreciate you and our...
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Reply from Carol Zink-Mailloux
April 10th, 2026 02:15 PM
I really appreciate your feedback, Kattie. Navigating a challenging HOA and listing agent can be tough, and I'm glad I could assist in getting everything on track. It's always a pleasure working together. Thank you for recognizing the efforts...
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Carol Zink-Mailloux NMLS#158936 has received a review with 5 star rating from Kirsten H
Reply from Owner
April 10th, 2026 03:04 PM
Thank you for the 5-star rating, Kirsten. If you have any further feedback or need assistance in the future, feel free to reach out.
Excellent communication and execution!
Reply from Carol Zink-Mailloux
April 10th, 2026 04:12 PM
Thank you for highlighting my communication and execution, Kirsten. It's important to me that everything goes smoothly and you feel informed throughout the process. If you ever have more needs in the future, don't hesitate to get in touch.
Carol, Ray, and the whole team were great to work with! My words do not give them enough praise. My wife and I can not say enough good things about them and the process. They answered every question that we had and were very upfront and prompt...
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Reply from Carol Zink-Mailloux
April 8th, 2026 04:00 PM
I'm truly grateful for your kind words, Steven. Knowing that you and your wife had a positive experience throughout the process means a lot to me. I'm glad to have been able to provide clear answers and timely updates as the rates and loan...
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Very responsive, always willing to answer any questions we had. a great resource for first-time homebuyers like us!
Reply from Carol Zink-Mailloux
April 8th, 2026 05:03 PM
I'm glad to know that you found me responsive and helpful during your home-buying journey, Miranda. Meeting the needs of first-time homebuyers and answering any questions you have is important to me. If there's ever anything else I can help...
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Everyone was very helpful!
Reply from Carol Zink-Mailloux
March 31st, 2026 02:19 PM
I'm pleased to hear you found the assistance helpful. If there's anything more I can do for you, please feel free to let me know.
Carol was amazing! Super communicative throughout the whole process and worked tirelessly to make sure that we made it on time for our closing date.
Reply from Carol Zink-Mailloux
March 24th, 2026 02:12 PM
Thank you, Ronnie, for taking the time to leave such thoughtful feedback. I’m glad to hear that my communication and dedication were helpful in ensuring everything went smoothly for your closing date. If there’s anything more I can assist you...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)

Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery

Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions