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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
This is my second time working with Carol- there is no doubt I'd use her again. She is amazing to work with. She's calm, reassuring and a genuinely nice person. Her team that supports her is equally as supportive and remarkably human. They...
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Reply from Owner
September 29th, 2020 12:00 AM
Thanks for your review, Mark. We're so glad you had such a positive experience working with Carol and her team. Don't be a stranger!
This was my third mortgage with Carol. She is always timely, professional, and communicative. She works with you closely throughout the process, and makes everything simple and straightforward. I highly recommend her and her team!!
Carol and the crew at waterstone were so helpful and quick with questions and paperwork and really made the home buying process as painless as possible
Reply from Owner
September 23rd, 2020 12:00 AM
Thanks Matt! I'm so happy you were able to move into your new home as quickly as you were able, you guys did a great job getting it done! Enjoy the holidays in your new home!
Our experience with Waterstone Mortgage, specifically with Carol Zinc-Mallioux and her team of professionals, was positive, supportive and efficient. This was our second time working with Carol - our first was to buy our home and most recently...
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Reply from Owner
September 23rd, 2020 12:00 AM
Thank you so much! It's an honor to help you and your family with all of your home needs and I am so happy that you appreciate the connection as much as I do. Take care, and I hope this year goes well for your whole family!
It is been a Pleasure to work With Waterston, specifically Carol. Over the years, she has assisted us through a home purchase and two refinances. She has made the process smooth and easy each time. Carol provides wonderful customer service!...
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Reply from Owner
September 23rd, 2020 12:00 AM
Thank you so much Tara! You two are wonderful clients to be able to help and I'm so glad you were able to take advantage of the current market that we're in! Wishing you the best in your home!
As a second time home buyer, we looked for the Waterstone name for our cross regional move. Even during these strange times with the pandemic, our second experience with Waterstone was even better than the first! Carol, the branch manager,...
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Reply from Owner
September 15th, 2020 12:00 AM
Your five star review is much appreciated, thank you! Trust is one of the most important qualities a loan originator and branch manager can have. Trust that they will fight for a low rate, trust that they will close in a timely manner, and...
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I cannot say enough about my experience with Waterstone Mortgage and specifically, Carol and team. Communication was exceptional and fluid. Vacation time was communicated and a plan provided. The team delivered on all their commitments and...
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Reply from Owner
September 4th, 2020 12:00 AM
Thanks for taking the time to write this outstanding review, Jill! We're glad to hear Carol was so committed to providing you a positive first-time homebuying experience and went above and beyond for you throughout your journey into homeownership....
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first time buying a house, I didn't know what to expect . Carol was extremely helpful during the whole process , she really cares! she pretty much made the impossible happen. highly recommend her!
Reply from Owner
September 4th, 2020 12:00 AM
Thank you for the review, Lewis! We're glad to hear Carol went above and beyond in ensuring your home loan stayed on track. We hope you'll return to Carol and Waterstone Mortgage for your next home purchase or any future refinancing needs.
As a first time buyer, I had a lot of questions, and Carol was there to help me out at every step of the way! She was always easy to reach and provide helpful guidance.
Reply from Owner
August 27th, 2020 12:00 AM
Allana, thank you so much and I'm very excited for you to get to enjoy your beautiful new home! It was a pleasure working with you, thanks so much for the flowers! :)
Carol is all about “get it done.” Absolutely amazing throughout the entire process from the time we started to the time we closed. Will be working with her again!
Reply from Owner
August 27th, 2020 12:00 AM
Thank you for this review, Jeremy. It's amazing how smooth the loan process can be, when you have a knowledgeable and professional loan originator, like Carol, by your side. We look forward to working with you again, should you have future...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions