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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Had to leave this for Carol because she is so exceptional. Superior in customer service, knowledge, patience, and response time is off the chart. Hands down best rep.
Reply from Carol Zink Mailloux - Waterstone Mo...
December 3rd, 2020 02:35 AM
Thank you Pat! You are so kind, you did all the hard work! We were honored to be able to help you and Bob accomplish your financial goals. Thanks for sharing your kind words!
I don't know where to begin. I knew from the beginning that we picked the right lender with Carol. She was prompt and always available to answer our questions no matter when. Her sense of humor never went unnoticed either. She put both my husband...
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Reply from Carol Zink Mailloux - Waterstone Mo...
November 24th, 2020 09:00 PM
Thank you for this review, Amber! Providing the best customer service is my priority, I'm glad the process went so well.
Carol was amazing in every possible way! She kept me informed every step of the way during this long process. The pandemic seem to throw challenges our way with delays out of our control, but Carol helped keep me calm and focused on what was...
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Reply from Owner
November 23rd, 2020 12:00 AM
Thank you for sharing your experience! You said it best, purchasing a home during these times can seem like a great ordeal. But with an experienced lender like Carol to help guide you through the process, it becomes easy and smooth. Don't hesitate...
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Carol guided me along with a somewhat nerve-racking process of buying a home in a pandemic era and her work was very much appreciated. It's great to be a homeowner again!
Reply from Owner
November 18th, 2020 12:00 AM
Thank you for the kind review, Jim! Clear communication is vital more now than ever, and we're glad Carol provided just that. We hope you will come back to Waterstone Mortgage with any future homebuying or refinancing needs. Congratulations...
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I worked directly with Carol to obtain a mortgage for my first home and I am so glad that I did. My relator recommended Carol to me, she was/is amazing!! She was patient and was always willing to answer each and every one of my questions! She...
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Reply from Owner
October 29th, 2020 12:00 AM
We are thrilled your first homebuying experience went so well, thanks to Carol and her team! We also appreciate you taking the time to write this review for them. We hope you are enjoying your new home and look forward to working with you in...
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CARING AND HARDWORKINGMy wife and I worked with Carol to refinance our house earlier this year and I must attest that she is fantastic to work with! Carol is extremely professional and friendly! She works hard to move the process along quickly...
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My wife and I worked with Carol to refinance our house earlier this year and I must attest that she is fantastic to work with! Carol is extremely professional and friendly! She works hard to move the process along quickly and she is quick to...
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Reply from Owner
October 23rd, 2020 12:00 AM
Thank you for your review, James! We're glad your refinance was seamless with the help of Carol. We are committed to making the refinance process as efficient as possible for our borrowers, so we're thrilled to hear you had such a great experience....
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This is the second time we've worked with Carol at Waterstone Mortgage and we would do it again! Carol is responsive and thoughtful with her clients, and answered my questions (and more questions!) along the way.
Reply from Owner
October 13th, 2020 12:00 AM
Having a knowledgeable and professional loan originator by your side makes all the difference; which you must know since you've worked with Carol in the past. We appreciate you taking the time to write this review and look forward to working...
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I worked directly with Carol to obtain a mortgage for my first home and I am so glad that I did. My relator recommended Carol to me, she was/is amazing!! She was patient and was always willing to answer each and every one of my questions! She...
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Reply from Carol Zink Mailloux - Waterstone Mo...
October 7th, 2020 02:20 PM
Can I just say I ❤️ your Realtor's recommendation, Chelsey?! Thank you for taking the time to leave this wonderful review. Making the mortgage loan process easy and stress-free for my borrowers (especially first-time homebuyers) is always one...
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Working with Carol was great. She was there for me when I needed her even when I was falling to pieces when the stress of everything was getting to me should always say the right thing to help me calm down.
Reply from Owner
October 1st, 2020 12:00 AM
Thank you for leaving a review, we appreciate it! Being kind, professional, and knowledgeable are some of the most important qualities a loan originator can have in the mortgage lending industry. We hope you will continue to choose Carol and...
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions