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Carol Zink-Mailloux NMLS#158936
Branch Manager
University of New Hampshire
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals ... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Always great to work with Carol! This is my second time having her help me with a mortgage/ refinance. She is always available with an immediate response to questions. Her staff is knowledgeable and also pleasant to work with.
Reply from Owner
May 22nd, 2021 12:00 AM
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our borrowers throughout the refinance process. It sounds like Carol and her team delivered that and beyond. Please...
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Carol was wonderful through our entire loan process. I chose to work with her based on the reviews I had read and I was not disappointed. Our process was a difficult one with a new construction that was delayed by the builder several times...
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Reply from Owner
May 15th, 2021 12:00 AM
Thank you for the five-star review, Becky! It sounds like your experience with Carol and her team was more than successful. We are glad to hear they were patient and communicated throughout every step of the loan process. We look forward to...
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Carol was the best person to have in my corner during the process of buying my first home. She answered all my questions, silly or not, both quickly and non-judgementally. She goes above and beyond to ensure that things go smoothly and everything...
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Reply from Owner
April 24th, 2021 12:00 AM
Thank you for taking the time to write this review, Gretchen! We are happy to hear your first homebuying experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying...
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It was great working with Carol to get a loan for our new home! She was friendly, knowledgeable, and quick to respond to questions (including late night email responses). She helped make the mortgage and house buying process smooth. We would...
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Reply from Owner
March 26th, 2021 12:00 AM
Edward, we appreciate you taking the time to write this review for Carol and her team! Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the mortgage and homebuying process. We hope...
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I knew I wanted to work with Waterstone a second time. They understood my needs and surpassed all expectations. We had a couple of bumps in the road, as part of any home buying process. Carol, Bonnie, and the Waterstone team were thoroughly...
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Reply from Owner
March 26th, 2021 12:00 AM
Thank you for sharing, Cassandra! We're thrilled to hear everything went so smoothly with your home loan and homebuying with the help of Carol and her team. We hope to work with you again in the future.
She was super timely and helpful with everything. Any questions you have she will answer and we wanted to close at the end of February and WE DID!!!! So amazing I highly recommend her
Reply from Carol Zink Mailloux - Waterstone Mo...
March 6th, 2021 02:31 AM
Thank you for your kind recommendation, Jordan! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Carol is absolutely fantastic. Carol went above and beyond for us during our process of buying our home and now during our refinancing. Carol and her team make it seamless, and would recommend them to anyone. Thank you all for all the help...
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Absolutely fantastic. Carol went above and beyond, and was a pleasure to work with. Have used Waterstone Mortgage to purchase 1st home and 2nd, now just completed refinance. Carol and her team make it seamless, and would recommend them to anyone....
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Carol was fantastic in answering our every questions and was easy to reach during all days and times when wanting more information before offering in this crazy market. If you’re looking for a home and want someone who is supportive through...
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Just want to say how much I appreciate how much Carol and her staff has done for us. She makes you feel like part of her family. Great people to work with.
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About
Carol Zink-Mailloux has been guiding clients through the mortgage process since 2002, making homeownership stress-free and enjoyable. With a 100% referral-based business, she works closely with buyers, Realtors, and financial professionals to provide top-tier service. As a Certified Divorce Lending Professional (CDLP®), she offers specialized mortgage solutions for clients navigating divorce. Carol is a recipient of the New Hampshire Housing Top Lender Award, but also lends in several other states including Massachusetts, Maine, Rhode Island, New Jersey, Vermont, and more. Outside of work, she enjoys traveling, camping, and coaching her son’s soccer team while supporting her daughter’s craft fair business.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Certified Divorce Lending Professional
New Hampshire Housing Loan Programs
Government Mortgages including FHA, VA, USDA
Construction and Renovation Lending
Conventional Mortgages
Investor Cashflow Loans and Bank Statement Programs
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Education
- University of New HampshireBachelor of Arts (BA)
Positions
- Waterstone Mortgage - Branch ManagerDec 26th, 2013 - Current
Memberships
- Divorce Lending Association
- Collaborative Divorce New Hampshire
- Massachusetts Collaborative Law Council
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #158936
Gallery
Achievements
- New Hampshire Housing Top Originators
- New Hampshire Housing Advisory Board
Hobbies
- Coaching Soccer
- Blood and Platelet Donor
- Community Volunteer (Epsom Town Committees)
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Disclaimer
Washington Consumer Loan Branch Office Licensee #CL-1291896. Licensed by the New Hampshire banking department. New Hampshire Mortgage Banker Licensee #19982-MB-BCH.Vermont Lender Branch License #7281.Vermont Mortgage Broker Branch License #1458 MB.Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act. Branch License #41DBO-140225.Massachusetts Mortgage Lender License #MC186434.Maine Supervised Lender Branch Licensee#1291896.Rhode Island Third Party Loan Servicer Branch License #20173406LS B01.Massachusetts Mortgage Broker License #MC186434.Rhode Island Loan Broker Branch Certificate#20173405LB B01 .Rhode Island Lender Branch Certificate 20173404LL B01.Licenseed by the N.J. Department of Banking and Insurance. Residential Mortgage Lender Branch Licensee.Oregon Mortgage Servicer Branch License #1291896.Oregon Mortgage Lending Branch License #1291896. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions